Crew and Shift Leader

The Chestnut Land CompanyTraverse City, MI
Onsite

About The Position

Join the Pretzel Team at Grand Traverse Mall! (Crew Members & Shift Leaders) Love fresh pretzels, high energy, and great pay? Come grow with Chestnut Land Company! We are the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels. If you want a fun workplace where your voice is heard, this is the perfect place to start or advance your career! Positions Available Crew Member (Ages 16+) Deliver a high-quality experience to our guests by rolling, baking, and serving our famous golden-brown pretzels with a smile. Greet customers and take orders accurately and efficiently. Prep, bake, and sample fresh products. Work closely with an energetic team to keep the store clean and welcoming. Shift Leader (Ages 18+) Step into a leadership role! You will direct restaurant operations in the absence of the management team to keep standards high and the team motivated. Monitor employee breaks, scheduling, and overtime. Help train and onboard awesome new team members. Ensure top-tier food quality, speed of service, and workplace safety. About Chestnut Land Company Founded in 1994, Chestnut Land Company operates over 100 locations across 14 states inside the country's most prestigious shopping venues and outlet centers. We pride ourselves on providing memorable experiences for both our customers and our employees. Here, fun is the rule rather than the exception!

Requirements

  • Crew Member: Ages 16+
  • Shift Leader: Ages 18+

Responsibilities

  • Deliver a high-quality experience to our guests by rolling, baking, and serving our famous golden-brown pretzels with a smile.
  • Greet customers and take orders accurately and efficiently.
  • Prep, bake, and sample fresh products.
  • Work closely with an energetic team to keep the store clean and welcoming.
  • Direct restaurant operations in the absence of the management team to keep standards high and the team motivated.
  • Monitor employee breaks, scheduling, and overtime.
  • Help train and onboard awesome new team members.
  • Ensure top-tier food quality, speed of service, and workplace safety.

Benefits

  • Base pay of $13.75 - $15.00/hour PLUS tips (Tips add an average of $2.00 - $3.00/hour to your paycheck!)
  • Mall hours mean no late nights or early mornings.
  • Employee discount on your favorite snacks
  • Paid training from day one.
  • Access to tuition reimbursement
  • Clear paths for internal advancement
  • Potential eligibility for Health, Dental, Vision, Life Insurance, and a 401(k).
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