Crew and Shift Leader

The Chestnut Land Company•Simpsonville, KY

7h•Onsite

About The Position

Chestnut Land Company is hiring Crew Members and Shift Leaders for its Auntie Anne’s location at The Outlet Shoppes of the Bluegrass. Crew Members work as a team to provide a high-quality guest experience in a fast, fun, and friendly environment by preparing and serving freshly baked pretzels and specialty beverages. Shift Leaders direct daily restaurant operations when the General Manager and Assistant Manager are absent, leading by example and maintaining standards for food quality, guest service, cleanliness, and workplace safety. Crew Members must be at least 16 years old. Shift Leaders must be at least 18 years old. Crew Member pay is $14.00 per hour plus tips, which average an additional $2–$3 per hour. Shift Leader pay is $15.50 per hour plus tips, which average an additional $2–$3 per hour. Mall operating hours mean no late nights or early mornings. Chestnut Land Company, founded in 1994 and headquartered in Boardman, Ohio, is an Auntie Anne’s and Cinnabon franchisee operating more than 100 locations across 14 states.

Requirements

Crew Members must be at least 16 years of age.
Shift Leaders must be at least 18 years of age.

Responsibilities

Prepare, bake, and serve fresh pretzels and specialty beverage products.
Greet customers warmly and take orders with speed, accuracy, and enthusiasm.
Maintain a clean, sanitized, and welcoming storefront and kitchen area.
Oversee team performance, monitor employee breaks, and manage shift scheduling and overtime.
Assist in training and coaching crew members and welcoming new team members.
Ensure product quality and excellent customer service remain consistent throughout the day.
Handle basic shift reporting and cash-drawer management.