Credit Underwriting Manager - AVP
About The Position
The Credit Underwriting Manager provides full leadership and supervisory responsibility, offering operational and service leadership to teams. The role applies in-depth disciplinary knowledge to provide value-added perspectives and advisory services, and may contribute to new techniques, models, and plans within its area of expertise. Strong communication and diplomacy skills are required. In the Correspondent Mortgage channel, the manager oversees the fast-paced lifecycle of purchasing mortgage loans, with a focus on operational efficiency, regulatory compliance, and client satisfaction. The role actively manages daily operations, develops and implements process improvements, and leads the operations team. It oversees condition review, purchasing, funding, and post-closing activities, and serves as the primary operational liaison for correspondent partners, addressing escalations and cultivating business relationships. The manager leads, mentors, and coaches the team by setting performance metrics, monitoring results, and managing performance and accountability. The role has responsibility for volume, quality, timeliness, and shared planning and budgeting. Its work affects the performance and effectiveness of the broader sub-function. Supervisory duties include performance evaluations, compensation, hiring, discipline, terminations, and directing daily tasks.
Requirements
- 5–8 years of previous mortgage credit analysis experience.
- Extensive mortgage industry knowledge related to creditworthiness, regulatory requirements, and agency guidelines.
- Knowledge of mortgage documentation, including closing and post-closing documents.
- Bachelor’s/University degree or equivalent experience.
Nice To Haves
- Correspondent Lending experience.
- Working knowledge of reporting and presentation skills.
Responsibilities
- Oversee the Client Excellence Team within the Correspondent channel, supporting sellers through the prepurchase review process.
- Support Correspondent Account Executives in initiatives aimed at achieving volume goals.
- Manage risk and controls and maintain the organization’s quality expectations.
- Monitor capacity against established plans and forecasts.
- Apply in-depth credit operations knowledge and knowledge of industry standards and practices.
- Use sound judgment to complete complex credit transaction reviews.
- Analyze credit and investor delivery quality on mortgage transactions.
- Oversee daily operations, including condition review, purchasing, funding, and post-closing activities.
- Serve as the primary operational liaison for correspondent partners, handle escalations, resolve challenges, and build business relationships.
- Lead, mentor, and coach the operations team; establish performance metrics, monitor results, and manage performance.
- Assess risk in business decisions, protect the firm’s reputation and assets, drive compliance with applicable laws, rules, regulations, and policy, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
- Supervise others’ activities and hold accountable those who do not maintain required standards.
- Direct daily tasks and responsibilities and carry out supervisory duties including performance evaluations, compensation, hiring, discipline, and terminations.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid time off, including vacation and sick leave
- Paid holidays
- Discretionary and formulaic incentive and retention awards for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
