Credit Specialist OpenRoad Auto

OpenRoad Auto Group • Richmond, BC

5d • Onsite

About The Position

Reporting to the Special Finance Manager, as a Credit Specialist for the OpenRoad Auto Group’s F&I and Leasing Department, you will be responsible for a variety of tasks related both to securing financing through our lender partners on behalf of our guests and various reporting needs for the department. As a Credit Specialist for the OpenRoad Auto you will learn numerous aspects of auto finance and will become proficient in all departmental responsibilities.

Requirements

• Excellent communication, interpersonal skills, ability to build relationships
• Well organized and posses strong time management skills
• Ability to manage multiple priorities under strict timelines and work well in a demanding dynamic environment to meet overall objectives
• Be result focused and detail orientated
• Ability to work cooperatively with all levels of the organization and guests alike
• Be or able to become VSA licensed
• A valid BC Driver’s License with a good driving record

Nice To Haves

• Ability and willingness to work on weekend and/or evening shifts

Responsibilities

• Determine guest’s vehicle needs and appropriately document them in the CRM
• Create and review credit building program & be accountable to follow the plan with guests
• Request, review, and submit all required lending documentation to secure a lease or finance approval for guest
• Locate & present vehicle & finance/lease options as well as applicable extended service contracts/insurances/protection/service packages to the guest
• Overcome reactions/objections of guests and present them the most beneficial/fitting options
• Be in compliance with all legal requirements set out by regulatory bodies
• Working directly with guests to determine financial and credit history
• Identifying guest’s current vehicle needs and payment requirements
• Working with various auto finance lenders to secure suitable loan approvals for guests
• Obtain required supporting documents to ensure compliance
• Proactively identify guest’s future vehicle and payment requirements and create long-term follow-up plan
• Ensure complete guest satisfaction throughout experience

Benefits

• Discounted Vehicle Purchasing Program
• Employee Referral Program
• Employer RRSP Matching
• Internal and External, Training & Development opportunities for skill development and growth
• Comprehensive Extended Health and Dental plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed