Delivery Specialist- OpenRoad Audi Boundary

OpenRoad Auto Group • Burnaby, BC

4d • CA$36,000 - CA$70,000 • Onsite

About The Position

OpenRoad Audi Boundary is seeking a Full-Time Delivery Specialist to join their Sales Department. OpenRoad is a large and rapidly growing automotive retail group with a forward-thinking culture and a vision to be the national automotive leader in customer experience. They are recognized as one of Canada's Best Employers and Best Managed Companies. This role offers opportunities for career acceleration within an organization that values continuous learning, hard work, and ownership.

Requirements

• Be tech savvy and comfortable with automotive technology, with an aptitude for learning detailed product knowledge.
• Well organized and possess strong time management skills.
• Ability to work cooperatively with all levels of the organization.
• Excellent communication and interpersonal skills, and be able to articulate detailed information.
• Strong customer service skills.
• Highly self-motivated and have the ability to learn quickly and be open to challenges.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid British Columbia Driver’s License with a good driving record.

Responsibilities

• Prepare the showroom and ensure it is in an attractive and desirable state at all times.
• Assist in greeting and welcoming customers and provide excellent customer service.
• Provide support to the Sales Department during the vehicle delivery process.
• Coordinate all new and used vehicle deliveries between the Sales team, Finance & Insurance office and Detailing team.
• Promote product superiority including technology and features, and inform customers about vehicle specifications.
• Present, explain and demonstrate the vehicle features in detail with all guests.
• Coordinating sold vehicle preparation, including accessories, chemical packages, and delivery clean ups.
• Inspect all vehicles for delivery to ensure cleanliness, free of any and all damage and on time delivery.
• Following up with customers after delivery on any outstanding questions regarding vehicle.
• Responding to guest inquires, both in person and via telephone.
• Provide vehicle information and explanation as needed after delivery.
• Exceed established customer service ratings and guidelines.
• Must follow company safety policies and practices, and immediately, report any and all accidents to General Manager.
• This position will be expected to perform other duties as assigned by management.

Benefits

• Discounted Vehicle Purchasing Program
• Employee Referral Program
• Employer RRSP Matching
• Internal and External, Training & Development opportunities for skill development and growth
• Comprehensive Extended Health and Dental plan
• Recognition and Engagement Events!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed