Credit Specialist

FERGUSONSanta Maria, CA
$25 - $38Onsite

About The Position

The Credit Specialist will be managing a portfolio of process focused customers and national accounts. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across a variety of industries. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Requirements

  • 3-5 years of experience in credit management or similar roles.
  • Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
  • Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Handle platforms.
  • Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems.

Responsibilities

  • Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
  • Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
  • Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
  • Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
  • Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
  • Support enterprise business and sales objectives through efficient performance of job responsibilities.

Benefits

  • health
  • dental
  • vision
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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