Credit Specialist

Ferguson Enterprises•Salt Lake, UT

5d•Onsite

About The Position

Ferguson, a Fortune 500 company with approximately 36,000 associates across 1,700 locations, is seeking a Credit Specialist. Since 1953, Ferguson has been a source of quality supplies for various industries, aiming to make customers' complex projects simple, successful, and sustainable. The Credit Specialist will manage a portfolio of process-focused customers and national accounts, handling a wide variety of credit and collection functions.

Requirements

3-5 years of experience in credit management or similar roles.
Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.
Ability to develop and deliver effective presentations.
Ability to use Ferguson's inventory, logistics, and customer relationship management systems.

Responsibilities

Manage customers utilizing portals for purchase order delivery, invoicing, and payment.
Handle a wide variety of credit and collection functions.
Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc.
Collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs.
Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
Contact customers regarding delinquent payments.
Prepare reports reflecting credit and collection status.
Identify and address problem debts.
Participate in associate meetings.
Communicate concerns to management.
Spend time strengthening internal and external relationships.
Support enterprise business and sales objectives through efficient performance of job responsibilities.