Credit Specialist- SeaFax

Alliant Insurance ServicesCumberland, ME

About The Position

Primary responsibility for writing new business reports and processing customer credit applications. Provide answers to customer inquiries on new, out-of-date and in-date credit report files. All work follows the guidance and procedures as directed.

Requirements

  • Bachelor's Degree
  • One (1) or more years of related work experience
  • Strong analytical and problem solving skills
  • Proven skills in time management, multi-tasking and meeting deadlines
  • Excellent customer service skills, including telephone and listening skills
  • Ability to pay close attention to detail
  • Ability to maintain a positive attitude in challenging interactions
  • Ability to work within a team and to foster teamwork

Responsibilities

  • Gather, update, and analyze business data as required by policy manual.
  • Recommend a credit advisement/limit based on information obtained while processing the credit application or new business report.
  • Remain knowledgeable of current events and how they impact our customer’s business.
  • Provide professional assistance to both Information and Service clients.
  • Maintain confidentiality and security of company and client information.
  • Manage a consistent flow of work as directed to ensure customer satisfaction.
  • Daily check-ins with clients as to the status of their reports.
  • Quality assurance standards are applied to all credit reports published.
  • Assist with daily search for newswire stories as well as writing the stories on an as needed basis.
  • Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).
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