Credit Services Consultant

Bank of America•Charlotte, NC
•Onsite

About The Position

At Bank of America, the Credit Services Consultant manages a highly complex client portfolio within Global Credit Operations (GCO), which fulfills, services, and protects credit offerings for business banking, Global Wealth & Investment Management, commercial and corporate clients, and leasing and trade products. The role involves collateral monitoring and cash movement, along with complex collateral and transactional posting that carries client, regulatory, and reputational risk. The consultant resolves or escalates servicing questions and draws on resources across functional areas to provide an integrated approach to loan servicing. The position also participates in key assignments, provides subject matter expertise, and offers leadership to less-experienced employees. Bank of America describes an in-office culture intended to support collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. The role is listed as first shift, 40 hours per week.

Requirements

  • Minimum of 4 years of commercial credit operations knowledge.
  • Proven experience navigating bilateral commercial deal structures.
  • Ability to multitask.
  • Ability to read and interpret legal documents.

Nice To Haves

  • College degree.
  • Analytical thinking.
  • Attention to detail.
  • Data collection and entry.
  • Decision making.
  • Strategic thinking.
  • Adaptability.
  • Customer and client focus.
  • Issue management.
  • Oral communications.
  • Recording and organizing information.
  • Collaboration.
  • Knowledge of legal structures and legal forms.
  • Prioritization.
  • Written communications.

Responsibilities

  • Post collateral information to the system of record.
  • Balance collateral between the system of record and the borrowing base.
  • Monitor daily cash movement to and from client loan accounts.
  • Set up fixed-rate client loan requests.
  • Manage a highly complex portfolio, including direct, agented, and bought-participation clients with domestic and complex multicurrency components.
  • Resolve or escalate servicing questions and coordinate across functional areas to support integrated loan servicing.
  • Participate in key assignments and provide subject matter expertise.
  • Coach and provide direction to less-experienced employees.

Benefits

  • Affordable, competitive, and flexible benefits supporting teammates’ physical, emotional, and financial wellness.
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