Credit Resolution and Vendor Relations Specialist
About The Position
As our Credit Resolution & Vendor Relations Specialist, you’ll be responsible for converting identified vendor credit opportunities into realized savings for DSQ Discovery software clients. You will work the follow-up process with client vendors until the credit is issued, applied or otherwise resolved. This role is part detective, part communicator, and part client champion — you’ll dig into billing details, confirm what is owed, professionally engage vendors for resolution, and keep clients up to speed on your results. The right person will enjoy solving problems, following the details through to the finish line, and adding value to our customer’s professional vendor relationships along the way.
Requirements
- Morally anchored
- FIDO – Figure It the DSQ Out (Creative, Resilient, Doggedness)
- Optimistic
- Technologically curious
- Collaborative yet independently accountable
- Process-minded with strong attention to detail
- Confident communicator able to simplify information clearly
Responsibilities
- Review vendor credit opportunities identified by DSQ Discovery software, validate the credit amount and supporting documents, and pursue credit resolution through vendor engagement.
- Track vendor responsiveness, and results realized to include client reporting and vendor performance insights.
Benefits
- Medical/Dental/Vision
- Flexible Spending Accounts
- Company Paid Life & Disability Insurance
- Voluntary Life Insurance
- 401k with Company Match
- Tuition Reimbursement
- Maternity Leave
- Paid Holidays
- Vacation
- Sick Leave
- Voting Leave
- Company-Sponsored Events
- Company Paid Parking if located in Pittsburgh, PA
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
