Credit Controller

PrimeFlight Aviation Services•Sugar Land, TX

7d•Onsite

About The Position

PrimeFlight Aviation Services, Inc. is seeking a highly skilled and motivated Credit Controller to join our dynamic team at our Sugar Land office. As a key member of our Credit and Collections team, you will play a pivotal role in reducing outstanding accounts receivable by efficiently recovering receivables in a timely manner. This is a 100% onsite position in our Sugar Land offices.

Requirements

Must have a high school diploma or GED.
2+ years of Collections experience required.
Self-driven individual with a strong motivation to succeed.
Proven track record in handling high volumes of collections.
Experience in contacting clients for prompt payments and follow-up commitments.
Strong organizational, planning, and time management abilities.
Ability to multitask effectively in a fast-paced, goal-oriented environment.
Proficient in MS Office, particularly Outlook and Excel.
Demonstrated patience and stress management skills in high-pressure situations.
Excellent written and verbal communication skills.
Strong problem-solving abilities with acute attention to detail.
Commitment to excellence with a high level of professionalism.
Ability to work well both independently and collaboratively within a team.
Effective task prioritization and time management skills.
Ability to interact and communicate effectively with individuals at all organizational levels.

Responsibilities

Manage assigned AR portfolios to drive timely collection of outstanding receivables and improve cash flow performance.
Monitor and contribute to weekly cash forecasting by providing visibility into expected customer payments and collection risks.
Identify and escalate potentially doubtful accounts early, working with management to assess credit risk before balances deteriorate into bad debt.
Proactively contact customers regarding past-due balances, resolving billing discrepancies, and coordinating with internal teams to remove payment barriers.
Partner with Sales, Operations, and Billing teams to resolve disputes and ensure alignment on customer payment expectations.
Drive DSO performance and portfolio health, ensuring balances are collected within agreed payment terms where possible.
Prepare and distribute customer statements and past-due dunning notices as part of structured collection efforts.
Maintain accurate records within AR systems and ERP sub-ledgers, ensuring customer account activity and collection notes are properly documented.
Support process improvement initiatives, reporting enhancements, control development, and system implementations related to AR and collections.
Investigate and respond to customer inquiries related to invoices, payments, and account balances.
Prepare documentation and account summaries for internal escalation or legal collection processes when required.
Work collaboratively with internal stakeholders to support revenue cycle accuracy and financial reporting integrity.
Providing reporting and analysis, prepare regular reports on collections performance, aging analysis, and bad debt provisions.
Perform other assigned duties.