Credit & Collections Specialist
About The Position
The Credit and Collections Specialist is responsible for collection activities related to past due health insurance premiums and/or past due health insurance claims. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law. This position must work out of our Lake Mary, FL office located at 3200 Lake Emma Road.
Requirements
- Requires a H.S. diploma or equivalent and a minimum of 1 year of prior commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background.
Responsibilities
- Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.
- Researches validity of past due and/or disputed debt.
- Generates demand letters.
- Prepares reports reflecting status of credit and collection activities for management review.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
