Credit Collection Specialists

WHOLESALE ELECTRIC SUPPLY CO OF HOU•Houston, TX

141d•Onsite

About The Position

The Credit Collection Specialist position is responsible for providing research, analysis, and clerical support and performing collection duties for a defined portfolio of accounts.

Requirements

High School diploma required
Strong computer skills
Communication proficiency
Customer/Client focus
High degree of professionalism
Decision-making, problem-solving, and analytical skills
Organizational, multi-tasking, and prioritizing skills under high pressure situations
Proficient in Excel (vlookup, pivot tables etc.)
In depth knowledge of Construction, Contractual Chains, Construction Billing Processes, Lien Waivers and Securitization Requirements.
Capability to work independently and as a Team
Must be very detail oriented and manage time wisely
Strong Research and problem-solving skills.

Nice To Haves

Minimum 5 years’ as Collections Specialist preferred but not required
Bachelor’s Degree preferred but not required
Bilingual in English/Spanish languages is a plus

Responsibilities

Participate in onboarding large projects.
Review contractual documents and project information for account set up, preliminary notice and billing requirements.
Follow up on acceptance and approval of billing to customer.
Communicate any disputes or items needing resolution to Project Management Team for resolution.
Follow up with Project Management Team on disputed or unapproved billings.
Request and follow up on payment status from Accounts Payable and document account.
Monitor, maintain and document collection activity for assigned accounts.
Prepare dispute and open accounts receivable reporting for assigned accounts.
Manage and communicate securitization deadlines for all invoices and projects.
Secure receivables through bond and lien rights as requested/required.
Execute legal documents associated with bond and lien right payments.
Work with Project Management Team on project close-out documents.
Partner with Credit Team to maintain credit limits for new and existing accounts.
Work with Cash Application Team for all cash application exceptions or queries related to portfolio.
Maintain high level of professionalism in verbal and written communications.