Credit & Collection Associate

RHM Real Estate Group•Columbus, OH

2d•Onsite

About The Position

RHM Real Estate Group is seeking a highly-organized, attentive, and detail-oriented Credit & Collections Associate to join our team at a multi-family apartment property in Columbus, OH. In this role, you’ll be responsible for accurately processing and maintaining financial records, including calculating and verifying transactions for vendor payments and resident rental collections. You’ll also gather essential financial data to ensure up-to-date property accounting records. Additionally, you’ll play a key role in fostering positive relationships with residents and supporting the Property Manager, stepping in to assist with their duties when needed.

Requirements

High School Diploma or equivalent required; some college preferred.
A minimum of one year in a credit/collections position highly preferred; two or more years in a financial administration and/or customer service position required.
Experience in property management, rental leasing, or the multifamily residential space is a huge plus.
Must possess strong attention to detail and organizational ability.
Ability to maintain confidential and meticulous records.
Familiarity with accounting software preferred (Yardi & Nexus strongly preferred)
Proficient in Microsoft Office – Excel, Outlook, Word, etc.
Must embody RHM’s core values: Teamwork, Will to Win, Loyal and Be a Good Person.
US work authorization (Required)

Nice To Haves

Some college preferred.
A minimum of one year in a credit/collections position highly preferred.
Experience in property management, rental leasing, or the multifamily residential space is a huge plus.
Familiarity with accounting software preferred (Yardi & Nexus strongly preferred)

Responsibilities

Managing rental payments, updating delinquency reports, and communicating with residents regarding balances and prepayments.
Calling, emailing, and going door to door to collect rental payments as necessary.
Posting notices of delinquency, and eviction notices on residents’ doors.
Compliance with eviction policies, attending hearings, handling Deposit Accounting efficiently, and collaborating with assistance programs for funding reception.
Recording, verifying, and processing monetary transactions according to federal, state, and company policies.
Reviewing invoices, processing payments promptly, and addressing vendor and payment disputes.
Operating office equipment, preparing accounting statements, managing financial reports, and providing accounting support.
Addressing resident inquiries, coordinating maintenance service requests, and maintaining regular communication with supervisors.
Contributing to community cleanliness, assisting in planning resident functions, and enforcing community policies.
Ensuring compliance with safety regulations and promptly addressing unsafe conditions within the property.
Other duties as assigned