Credit and Collections Specialist
About The Position
The Credit and Collections Specialist reviews and processes orders, examines accounts receivable, follows for payment of existing accounts, reviews and updates existing files, and provides assistance to the Credit Department. This role monitors and maintains credit and collections accounts and follows policies and procedures designed to reduce delinquency. The Credit and Collections Specialist works with management and Sales in the collection process, provides customer service associated with credit and collections while building customer relationships, and ensures that monthly credit memos and reports are submitted.
Requirements
- Must exhibit a bachelor's degree in Business, Finance, Economics, or Accounting from an accredited four-year college or university. Proof of degree required. A transcript or diploma would be acceptable and must be provided.
- OR Must exhibit a bachelor's degree from an accredited four-year college or university with two years of prior work experience in credit analysis or risk management as it relates to credit and collections. Proof of degree required. A transcript or diploma would be acceptable and must be provided.
- Must be able to effectively handle credit and collection procedures.
- Must exhibit the ability to aid in the formulation of systems and procedures to be used in the Credit Department.
- Must exhibit a working knowledge in the use of word processing, spreadsheet, and database software, such as Word, Excel, Outlook, etc.
- Must exhibit good interpersonal skills and the ability to interact with persons of different socio-economic, cultural, and educational backgrounds.
- Must exhibit the ability to cooperate well with other individuals and establish and maintain effective working relationships.
- Must exhibit good oral and written communication skills with all levels of the Company (i.e., good command of grammar and spelling).
- Must exhibit the ability to communicate in a courteous, polite, and effective manner, both verbally and in written format.
- Must exhibit a positive customer service attitude and demeanor.
- Must exhibit good reasoning and analytical skills for identifying and resolving problems.
- Must exhibit the ability to perform mathematical calculations accurately.
Nice To Haves
- Exhibit four or more years of work experience in credit and collections.
- Prior experience with Liens and Bond requirements
- Exhibit Credit Business Associate (CBA), Credit Business Fellow (CBF), or Certified Credit Executive (CCE) professional certification. Proof of certification required.
Responsibilities
- Reviews and processes orders
- Examines accounts receivable
- Follows for payment of existing accounts
- Reviews and updates existing files
- Provides assistance to the Credit Department
- Monitors and maintains credit and collections accounts
- Follows policies and procedures designed to reduce delinquency
- Works with management and Sales in the collection process
- Provides customer service associated with credit and collections while building customer relationships
- Ensures that monthly credit memos and reports are submitted
Benefits
- 401(k) Plan
- Profit Sharing
- Bonus Plan
- Medical
- Dental
- Supplemental Vision
- Tuition Reimbursement
- Paid Vacation and Holidays
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
