Credit And Collections Specialist

Aston Carter•Fort Collins, CO

2d•$24 - $28•Hybrid

About The Position

We are seeking an experienced Credit & Collections Specialist to support our Accounts Receivable team during the implementation of automated Cash Application & Collections software. You will play a crucial role in ensuring smooth operations as we approach our fiscal year-end. This position requires someone with excellent professional collection experience, particularly with a large customer base.

Requirements

3+ years of Credit and Collections experience (B2B)
Experience in Cash Applications
Professional communication skills
Professional collection experience with a large customer base
Proficiency in Microsoft Excel (pivot tables and VLOOKUPS)
Experience with large ERP systems

Nice To Haves

SAP experience is highly preferred
Experience dealing with disputes
Strong attention to detail and accuracy
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities

Responsibilities

Investigate and analyze credit applications and approve credit limits within established company guidelines using Dun & Bradstreet to assess financial stability.
Monitor and maintain assigned accounts, including customer calls, account adjustments, small balance write-offs, customer reconciliations, and processing credit memos.
Post daily cash from customers and manage the collection of overdue accounts.
Reconcile customer disputes related to payment of outstanding balances.
Reduce delinquency for assigned accounts.
Process monthly credit memos and provide weekly/monthly reports to the manager.
Participate in monthly Accounts Receivable review meetings with Finance and Sales.
Enlist the support of Sales and senior management to expedite the collection process when necessary.
Perform month-end close duties according to company schedule.
Identify improvement opportunities and participate in lean improvement projects.
Assist with periodic audits.
Perform other duties as assigned.