Credit and Collections Specialist

Johnny's Selected Seeds•Fairfield, ME

5d•Hybrid

About The Position

Johnny's Selected Seeds was established in 1973 by our Founder and Chairman, Rob Johnston, Jr. Today we are 100% Employee Owned. Johnny's mission is Helping families, friends, and communities to feed one another by providing superior seeds, tools, information, and service. Johnny's is renowned for our exceptional customer service offering seeds, tools, supplies and information to direct-market growers and avid home gardeners. We source, breed, trial, and sell outstanding selected varieties of vegetables, cut flowers, herbs, and farm seed, as well as thoughtfully designed tools and equipment. We take pride in the wealth of information and depth of experience we offer our customer base, nationwide and globally. If you are passionate about good, healthy food and would choose to work for a company with fellow co-owners who are passionate about our mission and values, Johnny's may be the place for you! Onsite – Fairfield, ME Position Summary: The Credit and Collections Specialist is responsible for managing all collections, customer invoicing and payment activity, and banking within multiple systems. In addition, this role will provide support during the monthly close process, year-end tasks and annual audits. He or She will also provide ad-hoc financial analysis to support better financial performance metrics. This position is full-time working closely with all members of the Finance department, with a hybrid schedule option.

Requirements

1-3 years of experience in Accounts Receivable required with collections experience preferred.
Proficient with Microsoft Office Suite applications including Excel and Outlook
Analytical, reporting and data querying skills a plus
Detail-oriented approach to work, with respect for confidentiality
Excellent problem-solving skills
Motivated and self-starter
Adaptable, supports and implements change as necessary

Responsibilities

Manage Accounts Receivable aging reports and collections on past due accounts and pending orders.
Manage customer invoicing and payments, ensuring timely entry and delivery to customers.
Assist with customer inquiries related to billing and payment discrepancies.
Perform credit checks for new and existing customers.
Control risk assessments and fraud detection for the company.
Maintain monthly bank reconciliation for all accounts.
Ensure adherence to standard operating procedures for credit evaluations, collections and invoicing.
Collaborate with internal Sales and Customer Service departments to resolve billing and payment issues.
Maintain relationships with third-party payment solution providers and collection agencies.
Assist the Tax Specialist on various inquiries and coverage as needed.
Monthly general ledger account reconciliations for various assigned accounts, related to receivables.
Assist with general accounting functions and audits, as business dictates.
Maintain strict confidentiality of customer and financial data per company policy and data protection regulations.