Credit And Collections Specialist

Aston Carter • Holtsville, NY

8d • $47,840 - $52,000 • Onsite

About The Position

We’re looking for a Credit and Collections Specialist to join our team and support our accounts receivable function. This role is responsible for managing delinquent accounts, evaluating credit applications, and helping maintain strong cash flow. This position is ideal for someone who combines strong communication skills with attention to detail and enjoys working in a fast-paced, team-oriented environment. You’ll work closely with a small collections team inside a long-established, family-owned business serving the professional beauty industry.

Requirements

• 1–3 years of experience in accounts receivable, credit, or collections
• High school diploma or equivalent
• Strong organization and ability to manage multiple accounts at once
• Excellent attention to detail and accuracy
• Professional phone presence with strong interpersonal skills
• Clear verbal and written communication
• Consistent follow-up and task management skills
• Solid math skills for balances, payments, and credit calculations
• Ability to remain professional in challenging conversations
• Proficiency with Microsoft Office and general computer systems
• Comfortable typing, emailing, and working in a fast-paced environment

Responsibilities

• Contact account holders to request payment on delinquent accounts using professional and courteous communication
• Maintain accurate and up-to-date records of account status, payment activity, and communication history
• Track payment commitments and follow up to ensure timely resolution
• Process and review credit applications, requesting additional details when needed
• Verify credit references through direct outreach or credit reporting tools
• Assess payment history and account behavior to recommend credit limit adjustments
• Assign appropriate credit limits in line with company guidelines
• Escalate exceptions or higher-risk accounts to management when needed
• Monitor accounts receivable and cash reports to identify trends or issues
• Support the broader AR team with reporting and administrative tasks
• Communicate clearly and professionally with customers to maintain strong relationships
• Use Microsoft Office and internal systems to manage accounts and documentation
• Respond to emails and inquiries promptly and follow through on outstanding items
• Collaborate with team members and customer service reps to resolve account issues

Benefits

• Full medical insurance is paid for (Copay, Surgeries, ect.)
• 401k with 4% match that you can contribute to after 1 year of working there
• 5 PTO days year 1, 10 PTO year 2, 15 PTO year 5
• 56 hours of sick time
• 3-4% raise every year based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED