Credit and Collections Assistant

NICOR INC•Albuquerque, NM
•Onsite

About The Position

NICOR is seeking a Credit and Collections Assistant to support timely cash flow while protecting strong customer relationships. This onsite role blends Credit and Collections follow-up with detail-focused account support so orders can move forward with confidence.

Requirements

  • High school diploma/GED (Associate's preferred).
  • 1–2 years in collections/AR/credit preferred (or equivalent experience).
  • Strong Excel and Outlook skills; consistent attention to detail.

Responsibilities

  • Contact customers on past-due balances by phone, email, and written correspondence; provide Customer Service to resolve billing/payment questions.
  • Post and apply payments; research unapplied cash, short pays, and discrepancies.
  • Support credit applications, new account setup, and accurate file/documentation maintenance.
  • Coordinate account hold/release requests with Sales and the Credit Manager; assist with aging and status reporting.
  • Provide backup for invoicing, daily reports, month-end close support, and commission processing.
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