Credit & Collections Assistant

K&R Staffing HR Consulting LLC•Saraland, AL

5d•Onsite

About The Position

K&R Staffing is hiring a Credit & Collections Assistant for a full-time opportunity. We are looking for someone who is organized, dependable, comfortable working with customers, and confident handling payments, account information, and administrative tasks. This is a great opportunity for someone with experience in customer service, accounts receivable, billing, collections, bookkeeping, or office administration who is looking to grow their accounting and credit experience.

Requirements

Strong customer service and communication skills
Comfortable speaking with customers by phone and email
Strong computer and data-entry skills
Detail-oriented and highly organized
Comfortable working with numbers, payments, and customer accounts
Ability to handle confidential information professionally

Nice To Haves

Previous experience in accounts receivable, collections, billing, credit, bookkeeping, customer service, or office administration is a plus

Responsibilities

Assist customers with questions regarding billing, payments, statements, and account balances
Process customer payments and credit card transactions
Set up new customer accounts and maintain existing account information
Follow up on past-due balances and assist with collection efforts
Research credit and trade references for new and existing customers
Assist with credit reviews and account documentation
Prepare invoices, correspondence, reports, and other documents
Follow up on customer orders and payment requirements
Maintain accurate and confidential customer records
Communicate professionally with customers and internal departments
Provide administrative support to the Credit Department