Credit and Collection Portfolio Specialist

PrePass•Phoenix, AZ

1h•Hybrid

About The Position

PrePass is seeking a highly motivated, detail-oriented member of its Finance team to manage accounts receivable, resolve disputes, and analyze customer data in support of the company’s financial health. The role is hybrid and based in Phoenix, Arizona, with 2–3 days working from the Downtown Phoenix office. It is eligible for a performance-based incentive bonus in addition to base pay.

Requirements

At least 3 years of commercial credit management experience.
Experience with ERP systems and a solid understanding of billing and collection processes.
Strong interpersonal and customer service skills.
Motivation, organization, and excellent time management abilities.
Attention to detail and a strong analytical mindset.
Proficiency with computer applications, including word processing and spreadsheets.
Understanding of creditor rights and bankruptcy law.
High school diploma.

Nice To Haves

Associate or bachelor’s degree in a related field.
Experience in credit administration, particularly in the construction or transportation industry.
High-volume B2B collections experience.
Professional designation, such as NACM certification.
Bilingual Spanish/English.

Responsibilities

Oversee and manage a portfolio of accounts receivable, identifying and mitigating risks.
Build and maintain customer relationships, resolving billing disputes and financial challenges through negotiation.
Analyze customer accounts to assess creditworthiness and identify trends affecting collections.
Help develop and implement strategies to improve collection processes and reduce bad debt.
Collaborate with cross-functional teams to resolve outstanding balances efficiently and promptly.
Assess claim viability, recommend claim amounts, and resolve denied claims.
Review and manage uncollectable accounts and establish payment plans.

Benefits

Medical, dental, and vision coverage beginning on the date of hire.
Paid time off, including vacation, sick time, holidays, and floating holidays.
401(k) plan with employer match.
Company-funded lifestyle account for physical and mental well-being.
Tuition reimbursement program.
Voluntary benefits, including legal and pet discounts.
Employee Assistance Program at no cost.
Company-sponsored and funded Culture Team focused on employees’ physical, mental, and professional well-being.
Community give-back initiatives.
Employee development initiatives.
Performance-based incentive bonus in addition to base pay.