Credit and Accounts Receivable Supervisor

C.H. Guenther•San Antonio, TX

6d•Onsite

About The Position

The Credit and Accounts Receivable Supervisor is responsible for overseeing all aspects of the company’s credit, collections, cash application, and accounts receivable functions. This role ensures timely collection of receivables, effective credit risk management, and accurate financial reporting while supporting business growth and customer relationships. The Supervisor leads a team responsible for invoicing, dispute resolution, and collections, and partners cross-functionally with sales, customer service, and finance to optimize the order-to-cash process, minimize bad debt, and improve cash flow.

Requirements

Bachelor's degree in Accounting, Finance or Business preferred
5+ years of relevant experience in accounting, collections, or related fields.
2+ years of supervisory or team lead experience.
Minimum 2 years’ experience work with SAP.
Demonstrated understanding of GAAP, internal controls and accrual accounting.
Experience with ERP systems, preferably SAP.
Exposure to robotic or automated processing systems.
Strong analytical, problem-solving, and financial interpretation skills.
Ability to read, interpret, and validate credit reports (D&B).
Proficiency with Microsoft Office Suite, especially Excel (pivot tables, aging analysis, reporting dashboards).
Strong verbal and written communication skills across all organizational levels.
Demonstrated leadership ability with a track record of developing and guiding teams.
Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
Excellent relationship-building skills with internal and external stakeholders.
High attention to detail and commitment to accuracy.

Responsibilities

Establish and maintain customer credit limits, terms, and risk profiles
Review and approve new accounts and credit line adjustments
Monitor customer exposure and enforce credit policies to minimize bad debt
Oversee collection strategies to ensure timely resolution of past due balances
Monitor aging trends to reduction of overdue receivables
Manage end-to-end A/R processes including invoicing, cash application.
Ensure accuracy and timeliness of customer invoicing and payment posting
Lead, coach, and develop Credit and A/R team members
Manage, develop and monitor team based on performance, department targets and company goals
Drive a culture of accountability, continuous improvement, and customer service
Monitor key performance indicators (KPIs) aging, past due and bad debt
Provide regular reporting and insights to Finance leadership
Analyze trends and recommend actions to improve collections and reduce risk
Identify opportunities to streamline order-to-cash processes and improve efficiency
Partner with IT and Master Data teams on system enhancements (SAP, automation, workflows)
Ensure compliance with internal controls, audit requirements, and company policies
Work closely with Sales, Customer Service, Pricing, and Finance teams
Act as a key liaison between commercial teams and finance