Credit Analyst

Galloup•Vandalia, OH

About The Position

The Credit Analyst is a member of the Finance Team and reports to the Credit Manager. The role manages customer accounts, contacts customers to resolve payment issues, and helps provide solutions to customers and Sales regarding open balances. The ideal candidate is a motivated problem-solver who collaborates effectively with diverse teams, can multitask in a fast-paced environment, and is detail-oriented. The position works in a normal office environment. Occasional travel may be required, but is rare and less than 5%.

Requirements

  • High school diploma or GED.
  • Prior credit analysis experience is desired, but the company will train the right candidate.
  • Critical thinking and attention to detail.
  • Competence with MS Office and Excel.
  • Strong organizational and detail-oriented skills, with the ability to multitask and shift priorities as needed.
  • Ability to work in a fast-paced, continuously evolving, and sometimes ambiguous environment.
  • Ability to build relationships, negotiate, solve problems, and follow through with internal and external partners.
  • Ability to communicate well with all levels of the organization.
  • Discretion when handling sensitive and confidential information.
  • Ability to see, talk, and hear.
  • Ability to sit for 8 hours a day.

Nice To Haves

  • Two years of experience in B2B credit and collections.
  • Experience using an ERP system.
  • General knowledge of lien laws and related procedures.

Responsibilities

  • Manage open customer accounts.
  • Contact customers to resolve delinquent payment issues.
  • Collaborate with internal partners to identify root causes for non-payment and achieve resolution.
  • Reconcile customer payment concerns.
  • Perform other duties and projects as assigned.

Benefits

  • Employee ownership.
  • Opportunities to learn and grow, with coaching and mentoring.
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