Credit Analyst

Riggs Cat•Little Rock, AR

About The Position

The Credit Analyst helps limit Riggs Cat’s credit exposure and risk by obtaining financial data, maintaining records, and supporting sound business decisions. The role also assists customers and Riggs personnel in facilitating product sales through credit and financing support. The analyst reviews routine financial and credit statements to assess credit applications and set credit limits under current policy. The position supports company cash flow by collecting open charge accounts promptly while maintaining professional customer relationships, and helps customers access outside credit sources, primarily CAT Commercial Accounts. The Credit Analyst also supports the Credit Manager with credit and collection policies, works with managers and sales personnel on financing and merchandising programs, monitors potential problem accounts, and maintains customer records. The position requires regular sitting, talking, or hearing and occasional standing and walking. The work environment is usually quiet, and travel of up to 10% is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is not considered safety sensitive. The job description may change as employer needs and job requirements change.

Requirements

  • 2–4 years in a similar role; collections experience is desirable.
  • Basic knowledge of general accounting.
  • Technical skills in account reconciliation, credit extensions, and payment plans.
  • Strong computer skills.
  • Strong Microsoft Office skills.
  • Exceptional analytical and problem-solving abilities.
  • Detail-oriented.
  • Ability to work and interact with departments throughout the organization.
  • Willingness to learn.
  • Strong communication skills, including in difficult conversations.

Nice To Haves

  • Bilingual ability.
  • Collections experience.

Responsibilities

  • Research and analyze routine financial and credit statements to determine the creditworthiness of applications and set appropriate credit limits under current policy.
  • Collect open charge accounts in a timely manner to enhance company cash flow while maintaining professional customer relationships.
  • Assist customers with outside sources of credit, primarily CAT Commercial Accounts, to obtain financing and other credit extensions that facilitate sales.
  • Assist the Credit Manager in formulating and enforcing credit and collection policies and procedures.
  • Develop and maintain working relationships with managers and sales personnel and serve as a resource for financing and merchandising programs.
  • Maintain working knowledge of governmental regulations related to credit, including tax regulations.
  • Identify potential problem accounts and pursue collection using various tools and communication methods.
  • Maintain and update customer records.
  • Complete ad hoc projects as assigned.
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