Credit Analyst

Eastern Metal Supply•Lake Worth, FL

About The Position

The Credit Clerk provides administrative and clerical support to the Credit Department. The role assists with credit processing, customer communication, and the accurate maintenance of credit records. It supports credit evaluations, timely credit releases and payment handling, and smooth order flow by serving as a point of contact for Sales, drivers, and customers.

Requirements

High school diploma or equivalent.
Strong written and verbal communication skills.
Proficiency in Microsoft Office.
Excellent organizational and prioritization skills, with strong attention to detail and accuracy.
Ability to conduct internet- and system-based research.
Professionalism, reliability, adaptability, and discretion when handling sensitive account information.
Ability to work independently and collaborate effectively with Credit, Sales, Transportation, and Accounting teams.
Ability to exercise sound judgment and adapt to changing priorities.

Responsibilities

Review completed credit applications for accuracy in Accuterm and proofread credit-related correspondence before submission to the Credit Manager.
Assist Credit Representatives with scanning, faxing, filing, research, and documentation management.
Participate in special departmental projects as assigned.
Respond promptly to requests for credit information regarding current or past EMS accounts.
Answer designated phone lines for drivers, Sales, and customers concerning account status, payments, delivery information, and checks.
Help EMS drivers process deliveries efficiently by resolving credit- or payment-related issues in a timely manner.
Provide backup support to Credit Representatives in preparing monthly spreadsheets identifying accounts where credit was granted, declined, increased, or decreased across FL, NC, TX, and MO.
Assist in organizing, tracking, and reporting credit activity to the Credit Manager.
Process credit card payments through the Credit Release screen.
Release orders promptly once payment or credit approval requirements are met.
Request, collect, input, and maintain customers' tax-exempt documentation to support correct billing and regulatory compliance.