Credit Analyst

Arclin•Alpharetta, GA

About The Position

The Credit Analyst – Americas assesses and quantifies customer credit risk and credit limits while maximizing cash flow through proactive collections management for the Americas region. The role works with Sales, Customer Service, and customers to enable sales, release order blocks as appropriate, and request payment on past-due invoices while maintaining compliance with local laws. Based in Alpharetta, Georgia, the position supports Credit for the Americas and operates with support from the Global Credit Manager.

Requirements

  • Bachelor’s degree in Finance, Accounting, or a related field.
  • At least 2 years of experience in credit, collections, or accounts receivable management.
  • Fluency in English and Portuguese.
  • Strong analytical capabilities, including financial analysis and use of Excel, Power BI tools, and dashboards.
  • Basic understanding of global credit risk management, the accounts receivable lifecycle, collections strategies, internal audit and compliance frameworks, working capital optimization, and cash flow management.
  • Ability to collaborate with and influence cross-functional stakeholders while balancing commercial objectives with risk discipline.
  • Process-oriented mindset focused on standardization and control.
  • Excellent communication and reporting skills.

Nice To Haves

  • Experience operating in a public company.
  • Hands-on experience with SAP or SAP S/4HANA credit or collections modules.
  • Knowledge of credit management or cash application platforms such as BlackLine, HighRadius, or similar.

Responsibilities

  • Drive standardized credit risk assessment methodologies, including financial analysis, external credit data, and behavioral payment analytics.
  • Recommend and monitor customer credit limits, payment terms, and risk exposures for the Americas region, with support from the Global Credit Manager.
  • Release orders held due to exceeding credit limits within established parameters.
  • Partner with Sales and Commercial teams to evaluate customers and resolve customer payment issues.
  • Coordinate with and assist the Collections team in Brazil with collections by email, phone, or customer portals.
  • Release orders held due to past-due balances within established parameters, as needed.
  • Analyze aging and customer risk to prioritize collections, resolve overdue balances, and help improve DSO.
  • Drive consistent execution of escalation processes, including collections prioritization, dispute resolution, and order blocking.
  • Assist with accounts receivable reporting, including DSO, aging, bad debt, and credit exposure metrics.
  • Use data analytics to identify trends, optimize customer segmentation, and improve decision-making.
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