Credit Analyst

Manhattan Beer & Beverage Distributors•New York, NY

21d•$19 - $21•Onsite

About The Position

Manhattan Beer and Beverage Distributors is looking for a Credit Analyst. This role performs crucial account review and maintenance, empowering the entire credit team and the organization to achieve financial health and profitability. As a Credit Analyst, you will play a key role in supporting our credit and collections efforts, helping ensure customer accounts remain current and in good standing. You’ll manage account reviews, reporting, and customer communication, contributing to the overall financial success of our organization.

Requirements

2–3 years of experience in a high-volume credit, collections, or accounts receivable role
Call center and customer service experience
Proficiency in Microsoft Office (especially Excel); advanced skills a plus
Strong organizational and time-management skills
Excellent verbal and written communication abilities
Critical thinking and problem-solving capabilities

Nice To Haves

Bachelor’s degree preferred
Bilingual (English & Spanish) a plus

Responsibilities

Oversee the full accounts receivable cycle from delivery to resolution for assigned accounts
Process online credit applications
Maintain accurate account records and regularly update notes in the system
Monitor and manage aging balances to ensure timely collections
Prepare and analyze reports on key metrics, including returned checks, past-due accounts, and other KPIs
Identify and flag accounts before they reach collections to help avoid third-party fees
Respond promptly to internal and external customer inquiries via phone and email
Handle high-volume call activity (approximately 1,500 monthly calls)
Manage SLA compliance reporting
Process customer payments and resolve discrepancies quickly and effectively
Communicate directly with customers to address delinquencies and clarify account concerns
Perform general administrative and clerical duties as assigned