Credit Administrator - Accounting

Loeb Electric•Columbus, OH

23h

About The Position

Join a team that powers innovation across the nation! At Loeb Electric, we don’t just distribute electrical products—we support the financial operations that keep our business moving forward. Our values—People, Trust, Commitment, and Innovation—guide how we manage risk, ensure accuracy, and deliver reliable financial outcomes. If you’re driven by financial integrity, attention to detail, and process improvement, this is an opportunity to make a meaningful impact. Your role and purpose: The Credit Administrator is responsible for ensuring the creation and timely submission of payments to the customers’ accounts. The Credit Administrator will also provide support to internal and external business partners handling escalations and ensuring solutions, helping to meet financial goals by operating within business guidelines, and providing reports to business leaders.

Requirements

Experience in collections, accounts receivable, or a related field
Proficiency with ERP systems and Microsoft Office, including Outlook and Excel
Experience with cash application and payment posting
Strong data entry skills and experience working within integrated, multi-function systems
Accountability and dependability
Sound judgment and decision-making skills
Strong organizational skills with attention to detail
Clear and concise verbal and written communication skills
Ability to plan, prioritize, and manage multiple tasks simultaneously
Ability to use a computer (keyboard, monitor, mouse) and telephone for extended periods
Proficiency in data mining, data manipulation, and basic data visualization
Ability to work effectively in a fast-paced environment
Comfortable conducting frequent telephone communication

Nice To Haves

Experience using Infor ERP
Familiarity with lighting and electrical supply products or services
Basic understanding of lighting and electrical industry operations
Experience with mechanics lien waivers and related documentation
Associate’s degree or higher

Responsibilities

Proactively manages AR aging and monitors past-due balances
Contacts customers regarding outstanding payments and payment issue
Escalates delinquency and payment concerns to management to minimize loss
Inputs, maintains, and updates customer credit information in ERP system
Prepares and distributes customer invoices
Inputs, verifies, and posts customer payments accurately
Processes customer credit memos, including returns and deductions
Assists with resolving disputed invoices and late fees
Compiles, analyzes, and reports financial data in collaboration with accounting
Provides weekly AR and collection status updates to management
Maintains lien waivers accurately and in a timely manner
Reviews tax reports for applied and unapplied payments
Coordinates with customers to obtain required tax exemption certificates
Responds to vendor, customer, and internal inquiries
Collaborates with Sales and internal teams to resolve billing and payment issues
Proactively resolves customer issues and escalates when appropriate
Maintains accurate and up-to-date customer and financial records
Manages databases to ensure data integrity and completeness
Performs general office and administrative duties (phones, email, mail, filing)
Fosters a positive, collaborative work environment
Supports ad-hoc projects and additional duties as assigned