Credit Administration Specialist
About The Position
The Credit Administration Specialist supports the day-to-day operations of the Bank’s credit processes and administration, contributing to the Head of Credit Administration and Commercial Credit. The role maintains accurate and efficient data, systems, and reporting, including daily input into the Annual Review database used for monthly portfolio management reporting, risk dashboards, and incentive programs. The position contributes to testing Moody’s CreditLens and/or other commercial lending systems by developing and executing test cases, and provides frontline assistance with business-process and technical questions through the Credit Administration Technology helpline. It also supports evaluation and improvement of credit risk policies and procedures, commercial lending sub-projects, reporting and portfolio monitoring, and acquisition and conversion activities. This role is based onsite in a professional office environment in Greenville, South Carolina. It may require schedule flexibility for evenings and weekends as needed and up to 10% travel. The position is exempt and does not manage employees. Candidates must pass a criminal background and credit check.
Requirements
- College degree or equivalent experience.
- 3–5 years of banking or financial services experience.
- 2–3 years supporting commercial lending, credit administration, loan operations, reporting, or business systems.
- Ability to work independently, manage multiple assignments, and meet established deadlines.
- Strong analytical and problem-solving skills, including the ability to identify process improvements and recommend practical solutions.
- Ability to participate in system testing, including documenting, executing, and validating test cases.
- Ability to research and resolve operational and system-related issues for business users.
- Strong organizational skills and attention to detail and accuracy.
- Excellent verbal and written communication skills and ability to interact effectively across departments.
- Demonstrated ability to collaborate with cross-functional teams on projects and initiatives.
- Proficiency in Microsoft Excel, Word, and reporting applications used for data analysis and business reporting.
- Must pass a criminal background and credit check.
Responsibilities
- Provide primary support for Commercial Lending data analysis, reporting, and system support.
- Enter data daily into the Annual Review database to support monthly reporting for portfolio management, risk dashboards, and Portfolio Manager incentives.
- Create and execute test cases to evaluate pre- and post-production commercial lending system functionality.
- Assist with resolving business-process and technical questions received through the Credit Administration Technology helpline.
- Evaluate existing credit risk policies and procedures and identify opportunities to improve process efficiency.
- Contribute to sub-projects and working groups in an agile development environment, from conceptual design through functional rollout.
- Support Credit Administration’s use of credit software and databases for reporting and portfolio monitoring.
- Oversee the design and administration of top-of-the-house credit reporting and represent the business side for ad hoc reporting requests.
- Assist with Credit Administration support and guidance for acquisition and conversion activities.
- Participate in required compliance training, including Bank Secrecy Act and anti-money laundering training, and other internal and external training programs.
- Perform other duties, responsibilities, or activities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
