Creative Operations Coordinator

Hasbro•Renton, WA

20h

About The Position

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! Magic: the Gathering, the world’s first and best-in-class Trading Card Game, is hiring a new Creative Operations Coordinator! We have an immediate need for a Creative Operations Coordinator to support our flagship game brand, Magic: The Gathering. An ideal candidate will have a proven track record in creative production and working with a high volume of freelancers. They must possess exceptional skills in comprehending and interpreting the intricacies of creative vendor needs and must demonstrate outstanding project management abilities, meticulous attention to detail, and excellent communication skills. An affinity for working with artists and writers is a plus!

Requirements

1-3 years experience as a producer or vendor manager, with a focus on outsourcing creative work and managing freelancers.
Ability to foster collaboration and motivate cross-functional teams.
Strong interpersonal and communication skills that build strong relationships with both external vendors and internal team members. Ability to adapt communication style to various audiences, convey expectations clearly, and be responsive to inquiries and concerns.
An analytical mindset, using data to advise decisions. Proactively adept at problem-solving, anticipating challenges, and implementing timely solutions.
Technical experience using Excel or other project management tools for planning, tracking, and reporting.
A forward-thinking attitude that eagerly embraces new technologies and innovations, consistently seeking ways to enhance outsourcing processes.
Outstanding time management abilities; capable of prioritizing and balancing multiple projects simultaneously and under tight deadlines.

Nice To Haves

An affinity for working with artists and writers is a plus!

Responsibilities

Support the Creative Operations Manager on projects and day to day operations within the vendor management team.
Supervise vendor databases and workflows, ensuring accuracy, efficiency, and standardization across multiple teams. Deliver and maintain comprehensive reports on vendor management databases, while proactively driving continuous improvement to elevate workflows.
Act as the primary contact for communication and coordination with external creative vendors regarding payments and artist programs.
Lead and implement improvement initiatives for vendor outsourcing workflows and databases, ensuring smooth transitions while maintaining an engaging and encouraging environment throughout the change process.
Create and distribute detailed documentation for cross-functional vendor management workflows. Build information resources, conduct trainings, and provide 1:1 support as needed.