manager, creative operations

Starbucks•Seattle, WA

1d•Onsite

About The Position

This role is responsible for the day-to-day management and flawless execution of complex creative projects and programs that spans digital and print deliverables; while focusing on automation and creative production including but not limited to processes, tools, systems, etc. This position will also influence individuals and teams to adopt new ways of work that deliver agility, continuous improvement, collaboration and a growth mindset to our creative practice, enabling us to effectively and efficiently scale communications.

Requirements

Experience in creative project management, leading highly complex creative projects & programs with many cross-functional partners, 5-8 years
Project leadership, with the ability to proactively troubleshoots issues, manages risk, and resolves complex challenges to ensure accurate and on‑time delivery of creative initiatives, 5-8 years
Has a deep level of knowledge about various aspects of traditional production; including but not limited to: print, signage, packaging, web, and digital, 2-3 years
Experience leveraging multiple inputs from cross‑functional partners along with store‑level data and attributes to ensure creative assets are accurately produced and delivered to the correct stores, 2-3 years
BA/BS with concentration in business, marketing, technology or similar field required
Compelling presentation skills, persuasive and succinct oral, written, and email skills
Strong problem solving and analytical skills and an ability to think outside the box to achieve results
Able to execute best-in-class vendor management processes independently; understand digital production & operations vendors and their capabilities.
Ability & willingness to adapt new technologies & concepts quickly; interest in technology & digital innovation to solve complex customer and marketer problems.

Responsibilities

Partner with marketing and fulfillment to lead the creative production of seasonal promotions for in-store signage and other creative projects
Ensure creative requirements, audience data, and creative direction are clearly communicated to operations teams, acting as liaison for multiple functional areas.
Responsible for execution of multiple project deliverables, timelines and identifying risk. Oversee all aspects of approvals and production schedules.

Benefits

medical
dental
vision
basic and supplemental life insurance
other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement