Creative Director, Card Design
About The Position
The Creative Director, Card Design is a key member of American Express’s OnBrand creative agency within the Global Advertising and Brand Management team. Reporting to the Group Creative Director, Card Design, this role leads design across high-priority initiatives, delivering best-in-class, on-brand marketing communications and card and physical design experiences. The position provides end-to-end creative direction across digital and physical touchpoints, with particular emphasis on print, packaging, and tactile brand expression. The Creative Director partners with internal business marketing teams, inter-agency partners, production teams, and external vendors to develop and execute integrated creative work. The role brings deep expertise in print production, packaging, materials, finishes, color systems, and manufacturing, while promoting strong craft and quality throughout the team. The position also develops junior colleagues and brings an innovative perspective informed by culture, design, technology, and industry trends.
Requirements
- At least 6 years of professional design experience at a leading creative agency or in-house brand environment, with a strong focus on print, packaging, and physical design.
- At least 2 years of experience managing and mentoring designers and providing creative oversight for large-scale, complex design initiatives.
- Meticulous attention to detail and a passion for design excellence.
- Demonstrated print production expertise, including hands-on proofing, press checks, vendor collaboration, and required on-press experience.
- An award-winning portfolio featuring holistic campaign creation and implementation across digital, traditional, and experiential mediums.
- Curiosity and a drive to continuously learn, evolve, and elevate personal craft and team output.
- Expert knowledge of Adobe Creative Suite, especially Photoshop.
- Strong experience creating and presenting executive-level presentations, with the ability to articulate creative ideas, design thinking, and strategic intent to diverse audiences.
- Ability to use a project management tool such as Workfront and manage multiple projects at once.
- Include a link to an online portfolio with the application.
- Eligibility to work in the United States; American Express will not pursue visa sponsorship.
Nice To Haves
- Proficiency with motion-based programs, including After Effects and Cinema 4D, is strongly preferred.
Responsibilities
- Collaborate with internal business marketing partners and the inter-agency team to understand end-consumer needs and the holistic customer journey.
- Provide end-to-end creative and design leadership for high-priority initiatives, owning the vision, quality, and execution of card and physical design experiences.
- Design and oversee integrated creative work across digital and physical touchpoints, especially print, packaging, and tactile brand expressions.
- Serve as a print and physical design expert, applying knowledge of packaging, brand identity systems, materials, finishes, and manufacturing processes.
- Apply expert knowledge of color systems, including Pantone, and how color translates across materials, finishes, and print processes.
- Collaborate with production teams to ensure seamless delivery of assets across digital and print mediums.
- Partner with print production teams and external vendors on proofing, press checks, and on-press approvals to ensure craft, quality, and consistency.
- Bring an innovative external perspective informed by culture, design, technology, and industry trends.
- Elevate team quality and craft, including developing and uplifting junior team members.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
