Creative Account Manager

WITHIN•New York, NY

5h•$62,400 - $134,750•Hybrid

About The Position

As a Senior Creative Account Manager at WITHIN, you'll be at the forefront of driving business growth through innovative marketing strategies. You'll play a crucial role in managing client relationships, ensuring exceptional service delivery, and identifying opportunities for growth. Reporting to an Account Director, you'll collaborate closely with internal teams to develop and execute effective communication strategies tailored to each client's needs.

Requirements

5-7 years of experience working with a creative team
Experience developing digital and social communications programming and plans and implementing best practices
Exhibited ability to manage multiple projects and deadlines in a fast-paced environment.
Experience owning client relationships
Experience in scoping agreements for new clients and upsells
Experience in B2B marketing, ideally within tech sector
Revenue responsibility and history of developing and growing accounts
Experience working in digital and social advertising, spirits and retail fashion industry a plus
Strong attention to detail
Project Management
Strong organizational skills
Excellent communication skills
Proficiency in Excel, G-Suite, Slack

Nice To Haves

Figma
Lucidlink
Asana

Responsibilities

Serve as day-to-day contact for mid and senior level clients, managing ongoing digital creative workstreams to ensure delivery of best-in-class content and strategic solutions.
Serve as main point of contact for internal agency team, partnering with the creative and strategy teams to deliver impactful creative recommendations and content.
Manage multiple projects of varying scale, with the ability to manage up and down to ensure the team meets deadlines and stays on budget.
Have a pulse on social culture and identify critical issues, trends, and opportunities for clients and their audiences.
Demonstrate a comprehensive understanding of clients’ businesses and their missions as well as key stakeholders both internally and externally with partners, consumers, etc.
Cultivate strong, cross-practice client relationships to develop opportunities to grow business with existing and new potential clients.
Oversee and help grow mid-level Account Managers.
Oversee and guide the development of all client presentations and pitches.