Account Manager, Creative Agency

AbbVie•North Chicago, IL

1d•$109,500 - $208,500

About The Position

The Account Manager, Creative Agency is a strategic leader responsible for managing key AbbVie stakeholder relationships and delivering integrated creative, marketing, and communications solutions across enterprise-wide and high-visibility initiatives. Acting as a trusted advisor to executive leaders, including Executive Leadership Team members, C-suite executives, and Executive Communications teams, this role translates complex business objectives into impactful communications strategies and compelling creative programs that drive business results.

Requirements

Bachelor's degree in Communications, Marketing, Business, Design, or a related field; Master's degree preferred.
10+ years of progressive experience in account management, client services, or account leadership within a creative, advertising, communications, consulting, or in-house agency environment.
Proven experience partnering directly with Executive Leadership Team members, Executive Communications teams, C-suite executives, and senior business leaders.
Demonstrated success leading, coaching, mentoring, and developing high-performing multidisciplinary teams.
Strong expertise in strategic communications, branding, content development, digital communications, marketing, multimedia, and creative program management.
Experience managing complex cross-functional initiatives, budgets, resource planning, vendor relationships, and executive-level stakeholder engagement.

Nice To Haves

Pharmaceutical, healthcare, biotechnology, or other highly regulated industry experience preferred.

Responsibilities

Serves as the primary account lead to project manage for assigned clients, providing strategic counsel, relationship management, and oversight of complex, multidisciplinary engagements from concept through execution.
Partners with creative leadership, agency teams, production vendors, and business stakeholders to deliver initiatives that may include executive and corporate communications, organizational change communications, product launches, disease awareness campaigns, employee engagement programs, sales and marketing materials, digital experiences, events, video and multimedia productions, and other enterprise communications initiatives.
Provides direction, coaching, mentorship, and performance management as a people leader for account professionals, project managers, creatives, producers, and other cross-functional team members.
Establishes clear priorities and expectations, fosters accountability, promotes collaboration and professional growth, and creates an environment where innovation, continuous improvement, and exceptional client service thrive.
Drives business growth and operational excellence by identifying new opportunities, expanding strategic partnerships, managing agency resources effectively, overseeing financial performance and budgets, and ensuring projects are delivered on time, within scope, and aligned with AbbVie quality and compliance standards.