About The Position

Hollywood Casino Joliet is hiring experienced Craps Dealers for its Table Games team. The role provides customer service and helps create a fun, entertaining experience for guests and team members. Dealers operate assigned games, handle chips and payouts, protect game integrity, and respond to guest questions. The position is based at Hollywood Casino Joliet’s new land-based casino. The starting salary is $11.00 to $15.00 per hour, plus tips. The company offers a sign-on bonus of up to $5,000 for qualified candidates and may match a candidate’s current base hourly rate, subject to verification and company approval. Bonus eligibility includes at least one year of Craps dealing experience and successfully passing the required audition. The position requires at least six months of professional casino Craps dealing experience, a successful audition, and compliance with applicable Illinois Gaming Board licensing requirements.

Requirements

  • At least six months of professional casino Craps dealing experience.
  • Successfully complete and pass a Craps dealing audition.
  • Demonstrated knowledge of Craps rules, procedures, payouts, and game protection.
  • Ability to maintain accuracy and professionalism in a fast-paced gaming environment.
  • Ability to provide exceptional guest service; excellent guest service skills are required.
  • Meet all applicable Illinois Gaming Board licensing requirements.
  • Be at least 21 years of age.
  • High school diploma or GED equivalent.
  • Understand and speak English.
  • Must have Craps dealing experience.

Nice To Haves

  • At least one year of Craps dealing experience qualifies candidates for consideration for the sign-on bonus, subject to the stated conditions.

Responsibilities

  • Provide a high level of customer service and promote a positive attitude to create an entertaining experience for guests and team members.
  • Open the assigned game, count its contents, verify the count against the closing list, inspect cards or dice, and sign off with a supervisor.
  • Deal games, pay out winnings, exchange currency for chips, and inform guests of game rules.
  • Change decks of cards or dice, inspect and mix cards, and maintain continuous inspection of cards or dice.
  • Verify bank roll fills with the supervisor and Security personnel.
  • Protect the game and ensure betting complies with game rules and established minimums.
  • Close the game by sorting cards, balancing the rack, counting chips, and signing off with a supervisor.
  • Maintain the honesty and integrity of assigned games and control the pace of play.
  • Answer guest questions about casino activities or refer guests to appropriate personnel.
  • Perform other duties as assigned.

Benefits

  • Up to $5,000 sign-on bonus for qualified candidates, subject to eligibility requirements and company approval.
  • Potential pay match of current base hourly rate, subject to verification, compensation guidelines, and company approval.
  • Professional development and advancement opportunities.
  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage may be available, depending on position.
  • 401(k) matching may be available, depending on position.
  • Annual performance bonus may be available, depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
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