CRANE SERVICE TECHNICIAN

8e7af0d4-c4b0-4f08-881b-da741bbcd6ba•Huber Heights, OH

9h•$37 - $43•Onsite

About The Position

Wolter, Inc. is seeking a Crane Service Technician based out of its Huber Heights location. The technician diagnoses and repairs cranes and hoists at customer premises, with the goal of meeting and exceeding customer expectations. Technicians are provided with a company service vehicle, iPad, credit card, and cell phone. Wolter is a privately owned industrial equipment and productivity solutions provider. The company offers material handling equipment, service and training, robotics and automation, overhead cranes and hoists, railcar movers, storage solutions, and engineered systems. Its mission is to move, store, and power the world more efficiently. The role includes inspecting, maintaining, troubleshooting, and repairing overhead cranes and hoists; consulting with customers about repairs, safety, and material handling recommendations; completing service documentation; and communicating with dispatch and sales representatives. The technician must follow safety policies and wear appropriate personal protective equipment. Work may involve elevated locations, loud noise, extreme cold or heat, vibration, dust, mists, odors or gases, moving machinery, and power tools. Physical demands include frequent standing, walking, kneeling, reaching, twisting, and handling tools, as well as lifting and carrying items of varying weights.

Requirements

Very good electrical troubleshooting and mechanical repair skills.
Successfully complete any required training courses.
Strong customer orientation.
Good written and verbal communication skills.
Ability to organize and manage multiple priorities.
Basic computer proficiency and laptop fundamentals.
Comfort working in elevated locations.
Own the tools necessary to perform repairs, per the recommended tool list.
Valid driver's license and good driving record.
Certification to operate material handling equipment.
Commitment to the company's vision and mission.
Ability to lift and carry more than 75 pounds very occasionally, 25–75 pounds occasionally, and up to 25 pounds frequently.
Ability to frequently stand, recline, kneel, walk, twist, reach, and use feet to repair and operate machinery; and occasionally sit, stoop, crouch, squat, climb, and crawl.
Ability to use hands and fingers constantly to handle tools, machinery, computer equipment, and other office equipment.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.
Listening, speaking, and writing skills sufficient to communicate with customers and the service office.
Satisfactory drug screen and driving record results are required for a job offer.

Nice To Haves

Some electronic experience is preferred but not required.

Responsibilities

Complete all assigned service jobs.
Inspect, maintain, and repair overhead cranes and hoists.
Conduct on-site electrical, mechanical, and structural troubleshooting to determine the cause of equipment malfunctions.
Update and maintain customer bearings and mechanical gearbox systems.
Consult with customers about repairs and safety-related issues, and discuss recommendations to improve material handling needs.
Attend service training classes to maintain knowledge of new products and refresh knowledge of less-frequently encountered products.
Complete and submit daily job paperwork, including time cards and maintenance reports signed by customers, at the job site before leaving.
Communicate job status and availability for new jobs to the dispatcher and/or service office.
Develop and maintain relationships with territory sales representatives and inform them of potential sales opportunities.
Adhere to safety rules and policies at all times.
Wear appropriate personal protective equipment when performing job duties.