Crane Field Service Technician 1
HOLT Group•Georgetown, TX
•Onsite
About The Position
The Crane Field Service Technician I provides face-to-face customer service located at an off-site location and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning of various LinkeBelt Cranes. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Requirements
- More than one year of heavy equipment experience required; three or more years preferred
- High school diploma or equivalent preferred
- MSHA certification preferred
- Air conditioning certification preferred
- Crane/Rigger certifications preferred
- Valid Driver’s license required
- Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record
- Must own required tools to perform repairs
- Knowledge of safe work procedures and practices
- Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance
- Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical
- Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems
- Exceptional skills in customer service
- Basic diagnostic and trouble-shooting skills
- Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources
- Operation and control skills of equipment or systems
- Equipment selection skills to determine the kind of tools and equipment needed to do a job
- Ability to communicate clearly and effectively, both verbally and in writing
- Ability to operate a crane and forklift, and obtain required certifications/licenses
- Ability to meet deadlines and work under fast-paced, time constraining circumstances
- Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
- The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
Responsibilities
- Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
- Performs minor repairs and minimal troubleshooting offsite with minimal supervision
- Performs minor troubleshooting and minimal diagnoses of equipment malfunctions and failures
- Removes and install parts, disassembles and assembles basic components
- Tests and verifies proper operation of all repairs
- Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job
- Operates equipment and vehicles with possession of all necessary licenses and certificates
- Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation
- Adheres to contamination control and HAZMAT rules and regulations
- Maintains all company equipment, tools, and vehicle in a good, clean, and working order
- Communicates job progress to supervisor and customer as needed
- Completes assigned jobs and task to meet flat rate time and re-work standards
- Works overtime as required by workload and customers’ needs
- Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
- Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians
- Requires regular and punctual employee attendance
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
