CPS FC Eligibility Administrative Assistant I
About The Position
The Administrative Assistant I performs administrative and clerical support duties for the Child Protective Services Foster Care Eligibility Unit. The position supports eligibility specialists, supervisors, and other program staff to help ensure timely and accurate processing of foster care eligibility documentation. It requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple assignments while maintaining confidentiality. The role is based in Fort Worth, Texas, and is not eligible for telework. Travel may be required up to 20%.
Requirements
- Graduation from high school or equivalent.
- One year of administrative, clerical, or office support experience.
- Knowledge of general office procedures and administrative practices.
- Proficiency in Microsoft Word, Excel, Outlook, and other office applications.
- Ability to enter and maintain accurate information in electronic databases.
- Strong organizational and time-management skills.
- Ability to prioritize multiple assignments and meet established deadlines.
- Effective written and verbal communication skills.
- Ability to work independently and collaboratively with team members.
- Ability to maintain confidentiality of sensitive case information.
- Strong attention to detail and problem-solving abilities.
Nice To Haves
- Previous experience working with DFPS or another Texas Health and Human Services agency.
- Experience using IMPACT or similar case management systems.
- Experience supporting eligibility determination or benefits-related programs.
- Experience maintaining spreadsheets, tracking reports, and confidential records.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
Responsibilities
- Perform data entry and update information in IMPACT and other agency databases.
- Maintain and organize foster care eligibility records, documents, and electronic case files.
- Assist eligibility specialists and supervisors with administrative tasks related to eligibility determination and ongoing case maintenance.
- Track eligibility deadlines, pending documentation, and required follow-up activities.
- Prepare, review, and distribute correspondence, reports, spreadsheets, and other administrative documents.
- Assist with monthly recertification reminders and documentation requests related to Foster Care Eligibility and Adoption Assistance.
- Maintain logs, tracking systems, and statistical reports to support unit operations.
- Communicate professionally with internal staff and external partners to request or provide necessary information.
- Provide clerical assistance, including scanning, copying, filing, and document management.
- Coordinate meetings, appointments, and training activities as assigned.
- Handle confidential information according to DFPS policies and procedures.
- Perform other duties as assigned to support program operations.
Benefits
- 100% paid health insurance for the employee and 50% paid for eligible family members.
- Retirement plans with lifetime monthly payments after five years of state service, plus optional 401(k) and 457 plans.
- Paid vacation, holidays, and sick leave.
- Optional dental, vision, and life insurance.
- Flexible spending accounts for health and dependent care.
- Employee discounts, including gym memberships, electronics, and entertainment.
- May qualify for Public Service Loan Forgiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
