CPS CVS Administrative Assistant
About The Position
The Texas Department of Family and Protective Services (DFPS) seeks an administrative assistant to support a CPS CVS unit supervisor and staff. The position interacts routinely with DFPS employees and members of the public and provides administrative, clerical, and information support to maintain unit operations. The role is based in San Angelo and is not eligible for telework. Travel may be required up to 15%. Administrative assistants may also assist DFPS caseworkers with supervision of children without placement, primarily ages 10 to 17, by helping monitor them and ensure their safety and needs are met during stays at an office or community location. This support may involve working outside the normal schedule; overtime compensation may be earned.
Requirements
- High school graduation or equivalent.
- One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of Family and Protective Services experience. Thirty semester hours from an accredited college or university may substitute for one year of required experience.
- Knowledge of computers.
- Skill in using Microsoft Works or a Windows environment.
- Skill in working in an office supporting several staff members.
- Ability to effectively handle multiple assignments in a dynamic environment.
- Experience using Microsoft software.
- Applicants selected for hire must pass a background check and, if applicable, a driver's record check.
- No registration, licensure, or certification is required.
Responsibilities
- Enter data into IMPACT and other electronic programs and systems.
- Answer and screen telephone inquiries, take and route messages, and record intake information for referral to caseworkers.
- Prepare and maintain statistical reports, leave and personnel records, case control systems, case records, and related files for the unit.
- Serve as the unit timekeeper and process purchase orders as directed.
- Type correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents, and file related documents.
- Provide program and agency information and make referrals to other community resources.
- Greet visitors, respond to general questions, and direct callers to the proper location.
- Perform other duties as assigned and required to maintain unit operations.
- Promote and demonstrate respect for cultural diversity among coworkers and work-related contacts.
- Attend work regularly in accordance with agency leave policy.
- When needed, assist caseworkers in monitoring children without placement and ensuring their safety and needs are met, including food, hygiene, education, and recreational activities.
Benefits
- 100% paid health insurance for the employee and 50% paid for eligible family members.
- Retirement plans with lifetime monthly payments after five years of state service, plus 401(k) and 457 savings plan options.
- Paid vacation, holidays, and sick leave.
- Optional dental, vision, and life insurance.
- Flexible spending accounts for health and dependent care.
- Employee discounts on gym memberships, electronics, and entertainment.
- Potential eligibility for Public Service Loan Forgiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
