CPS FBSS Supervisor I/II

Texas Health & Human Services Commission • Denton, TX

1d • $5,425 - $8,886 • Onsite

About The Position

The Family Based Safety Services (FBSS) Supervisor is a fast-paced, high-energy position involving daily assessment and decision-making about child safety and permanency. The supervisor independently organizes and manages multiple tasks, ensures cases are transferred to FBSS in accordance with policy, attends case staffings, and recommends next steps. The supervisor assists staff in assessing child safety related to Parental Child Safety Placements and family reunification, ensures decisions are thoroughly and concisely documented, and ensures safety plans address immediate child safety and service plans address treatment or services that enhance protective capacities.

The position plans and manages unit operations and staff, monitors compliance and performance, interprets policies and procedures, and develops working relationships with agency staff and community stakeholders. It makes casework decisions regarding child removal and placement and works with county and district attorneys on legal measures in CPS cases. This position is full-time, regular, exempt, day shift, based in Denton, Texas, and is not eligible for telework. Travel is up to 30%. The role may be filled at the CPS Supervisor I or II level.

Requirements

• Knowledge of agency policies and procedures.
• Effective verbal and written communication skills, including the ability to establish and maintain effective communication.
• Ability to operate a personal computer and use various software packages.
• Ability to prepare clear and concise reports.
• Ability to gather, assemble, correlate, and analyze facts.
• Ability to respond respectfully and effectively to people of diverse cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religions, recognizing and affirming the worth of individuals, families, tribes, and communities and preserving their dignity.
• Ability to articulate an understanding of the intersection between race and poverty and disparities in outcomes and conditions caused by unequal treatment or services.
• CPS Supervisor I qualification: a bachelor’s degree from an accredited college or university plus 3 years of full-time experience in CPS or child placement services in a public social services agency; or 60 accredited college credit hours plus 4 years of CPI/CPS casework experience; or 90 accredited college credit hours plus 3.5 years of CPI/CPS casework experience; or current employment as a CPS Supervisor I in Family and Protective Services.
• CPS Supervisor II qualification: completion of Phase I Child Protective Services Specialist Certification and Child Protective Services Supervisor Certification; or current employment as a CPS Supervisor II in Family and Protective Services; or current employment in a higher-level CPS management position in Family and Protective Services with prior experience as a CPS Supervisor; or previous employment as a CPS Supervisor II.
• Applicants selected for hire must pass a background check and, if applicable, a driver’s record check.
• Staff must be familiar with WCAG 2.1 AA and Section 508 accessibility standards for creating accessible electronic content.
• Employees must complete related cybersecurity training and comply with agency cybersecurity and communications-system usage policies.
• Employees must provide documentation of identity and authorization to work in the United States.

Responsibilities

• Plan and manage unit operations to achieve service-delivery goals by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.
• Select, manage, and develop staff through field visits, performance-data reviews, conferences, training, and performance appraisals.
• Interpret program policies and procedures for unit staff, other agency staff, families, caregivers, courts, CASA, stakeholders, and the public.
• Evaluate unit performance through case readings, computer reports, and observation of operations to ensure compliance with policy, procedures, and service-control requirements.
• Develop and maintain effective working relationships with CPS staff, Child Welfare boards, the public, and legal, medical, educational, and other community resources.
• Make casework decisions regarding the removal and placement of children and work with county and district attorneys on legal measures in CPS cases.
• Ensure cases are transferred to FBSS in accordance with policy; attend case staffings and recommend next steps.
• Assist staff in determining child safety related to Parental Child Safety Placements and family reunification, and ensure decisions are documented thoroughly and concisely.
• Ensure safety plans are individualized and address immediate child safety, and service plans are individualized to address treatment or services that enhance protective capacities.
• Promote, monitor, and ensure respect for cultural diversity.
• Attend work regularly in accordance with agency leave policy.
• Perform other duties as assigned and required to maintain unit operations.

Benefits

• 100% paid health insurance for the employee and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, with additional savings options through 401(k) and 457 plans.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance at rates described as lower than most private plans.
• Flexible spending accounts for health and dependent care.
• Employee discounts, including gym memberships, electronics, and entertainment.
• Potential eligibility for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager