CPS FBSS PD Clerk III
About The Position
The Texas Department of Family and Protective Services (DFPS) is hiring a CPS FBSS PD Clerk III to perform advanced, senior-level clerical work supporting multiple units and programs. The role coordinates clerical activities that may include compiling and tabulating data, checking documents for accuracy, handling and transporting documents or inventory, and maintaining files. The position works under limited supervision, with considerable latitude for initiative and independent judgment, and routinely interacts with community agencies, DFPS staff, and the general public. The position is based in Wichita Falls and is not eligible for telework. Travel may be required up to 15%. The role is full-time, regular, nonexempt, and works a day shift.
Requirements
- Graduation from high school or equivalent.
- Two years of full-time administrative support, general office, clerical, secretarial, or DFPS experience. Six semester hours from an accredited college or university may substitute on a year-for-year basis for required experience.
- Skill using Microsoft Word, Excel, PowerPoint, Teams, CAPPS Financials, CAPPS, Data Warehouse, and SharePoint.
- Skill working in an office supporting several staff members locally and across the state.
- Ability to effectively handle multiple assignments in a dynamic environment.
- Knowledge of office procedures; spelling, punctuation, grammar, and arithmetic; business or program terminology, methods, and procedures; warehousing procedures; state purchasing policies and procedures; and records administration and maintenance techniques and procedures.
- Ability to work independently in a fast-paced environment.
- Applicants selected for hire must pass a background check and, if applicable, a driver’s record check.
- Staff must be familiar with WCAG 2.1 AA and Section 508 accessibility standards for creating accessible content.
Responsibilities
- Prepare and maintain statistical reports, leave and personnel records, case records, and related files for multiple units or programs.
- Type correspondence, forms, travel requests, meeting notes, performance evaluations, and other documents supporting multiple units or programs.
- Provide program and agency information and make referrals to other community resources.
- Enter data into IMPACT and other electronic programs and systems.
- Answer inquiries regarding policies and procedures; answer and screen telephone inquiries; and take and route messages.
- Work on special projects and monitor assigned mailboxes.
- Perform other duties as assigned and required to maintain program operations.
- Promote and demonstrate appropriate respect for cultural diversity among coworkers and work-related contacts.
- Attend work regularly in accordance with agency leave policy.
Benefits
- 100% paid health insurance for the employee and 50% paid for eligible family members.
- Retirement plans with lifetime monthly payments after five years of state service, plus 401(k) and 457 savings plans.
- Paid vacation, holidays, and sick leave.
- Optional dental, vision, and life insurance.
- Flexible spending accounts for health and dependent care.
- Employee discounts, including gym memberships, electronics, and entertainment.
- May qualify for Public Service Loan Forgiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
