CPS Conservatorship Supervisor I/II
About The Position
The Texas Department of Family and Protective Services (DFPS) seeks a CPS Conservatorship Supervisor I or II to supervise a unit of caseworkers and clerical staff providing child protective services. The supervisor oversees unit operations in accordance with the Child Protective Services Handbook, Title III of the Texas Family Code, and Minimum Standards of child-placing agencies. This is a fast-paced, high-energy role involving daily assessment and decision-making about child safety and permanency, along with independently organizing and managing numerous tasks. The supervisor interacts with DFPS staff, parents, children and youth, caregivers, contract providers, judges, attorneys, civil and criminal court personnel, school personnel, community representatives, partner agencies, and other stakeholders. The role includes managing and developing staff so services are arranged timely and directed toward child safety, permanency, and well-being. Supervisors ensure each child, youth, and parent has a current service plan and that children visit family members in accordance with agency policy. The position is based in Austin, Texas, is not eligible for telework, and requires travel. The posting states travel is up to 40%; the role description separately specifies travel 35% of the time. The supervisor may need to attend visits, appointments, and meetings after 5 p.m., be on call on a rotating basis, and work irregular hours. The position may be filled at the Supervisor I or II level.
Requirements
- Conservatorship knowledge and experience.
- Knowledge of child development and family dynamics.
- Effective verbal and written communication skills.
- Skill in establishing and maintaining effective working relationships.
- Problem-solving skills.
- Ability to operate a personal computer.
- Ability to travel and attend child and family visits and other work-related appointments and meetings after 5 p.m.
- Ability to be on call on a rotating basis and work irregular hours.
- Ability to work in an emotion-filled environment.
- For Supervisor I: a bachelor's degree from an accredited college or university and three years of full-time CPS or child-placement-services experience in a public social services agency; or 60 accredited college credit hours and four years of CPI/CPS casework experience; or 90 accredited college credit hours and three and a half years of CPI/CPS casework experience; or current employment as a CPS Supervisor I in Family and Protective Services.
- For Supervisor II: completion of Phase I Child Protective Services Specialist Certification and Child Protective Services Supervisor Certification; or current employment as a CPS Supervisor II in Family and Protective Services; or qualifying current Family and Protective Services management employment above Supervisor level in the CPS program together with prior CPS Supervisor experience; or previous employment as a CPS Supervisor II.
- Applicants selected for hire must pass a background check and, if applicable, a driver's record check.
- State employees must complete required critical-infrastructure training and follow agency cybersecurity and communications-system usage policies.
- Staff must be familiar with WCAG 2.1 AA and Section 508 accessibility standards for creating accessible electronic information resources.
- DFPS requires employees to provide I-9 documentation showing identity and authorization to work in the United States.
Responsibilities
- Plan and manage unit operations to achieve service-delivery goals and objectives by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.
- Select, manage, and develop staff through field visits, performance-data review, conferences, training, and performance appraisals.
- Interpret program policies and procedures for unit staff, other agency staff, families, caregivers, courts, CASA, stakeholders, and the public.
- Evaluate unit performance through case readings, computer reports, and observation of operations to ensure compliance with policy, procedures, and service-control requirements.
- Develop and maintain effective working relationships with CPS staff, Child Welfare boards, the public, and legal, medical, educational, and other community resources.
- Make casework decisions regarding the removal and placement of children and work with county and district attorneys on legal measures in CPS cases.
- Ensure services are set up timely and directed toward child safety, permanency, and well-being; ensure children, youth, and parents have current service plans and that family visits follow agency policy.
- Perform other duties as assigned and required to maintain unit operations.
- Attend work regularly in accordance with agency leave policy.
Benefits
- DFPS pays 100% of the employee's health insurance premium and 50% of eligible family members' premiums.
- Retirement plans with lifetime monthly payments after five years of state service, with 401(k) and 457 savings plan options.
- Paid vacation, holidays, and sick leave.
- Optional dental, vision, and life insurance at rates described as lower than most private plans.
- Flexible spending accounts for health and dependent-care expenses.
- Employee discounts on gym memberships, electronics, and entertainment.
- May qualify for Public Service Loan Forgiveness.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
