CPS Family Based Safety Services Supervisor I/II

Texas Health & Human Services Commission • Laredo, TX

4d • $5,542 - $7,762 • Onsite

About The Position

The Family Based Safety Services (FBSS) Supervisor is a fast-paced, high-energy role that requires daily assessment and decision-making concerning child safety and permanency. The supervisor independently organizes and manages multiple responsibilities, ensures cases are transferred to FBSS in accordance with policy, attends case staffings, and recommends next steps. The supervisor helps staff assess child safety in parental child safety placements and family reunification, ensuring decisions are thoroughly and concisely documented. Safety plans must be individualized and address immediate child safety, while service plans must be individualized to support treatment or services that enhance protective capacities.

The supervisor plans and manages unit operations and service delivery, oversees and develops staff, interprets policy and procedures, evaluates unit performance and compliance, and maintains working relationships with agency staff and community partners. The position also involves casework decisions concerning removal and placement, and collaboration with county and district attorneys on legal measures in CPS cases. The role is based in Laredo, Texas, with travel up to 25%; telework is not available. The position may be filled at Supervisor I or II level.

Requirements

• Knowledge of agency policies and procedures.
• Effective verbal and written communication skills and the ability to establish and maintain effective communication.
• Ability to operate a personal computer and use various software packages.
• Ability to prepare clear and concise reports.
• Ability to gather, assemble, correlate, and analyze facts.
• Ability to respond respectfully and effectively to people across cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religions, recognizing and valuing the worth and dignity of individuals, families, tribes, and communities.
• Ability to articulate an understanding of the intersection between race and poverty and differences in outcomes and conditions among groups resulting from unequal treatment or services.
• For CPS Supervisor I: A bachelor’s degree from an accredited college or university and three years of full-time experience in CPS or child placement services in a public social services agency; or 60 accredited college credit hours and four years of CPI/CPS casework experience; or 90 accredited college credit hours and 3.5 years of CPI/CPS casework experience; or current employment as a CPS Supervisor I in Family and Protective Services.
• For CPS Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and the Child Protective Services Supervisor Certification; or current employment as a CPS Supervisor II in Family and Protective Services; or current employment in an above-Supervisor CPS management position in Family and Protective Services with prior CPS Supervisor experience; or previous employment as a CPS Supervisor II.
• Selected applicants must pass a background check and, if applicable, a driver’s record check.
• No registrations, licensure, or certifications are required.

Responsibilities

• Plan and manage unit operations to achieve service-delivery goals, including monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.
• Select, manage, and develop staff through field visits, performance-data reviews, conferences, training, and performance appraisals.
• Interpret program policies and procedures for unit staff, agency staff, families, caregivers, courts, CASA, stakeholders, and the public.
• Evaluate unit performance through case readings, computer reports, and observation to ensure compliance with policy, procedures, and service-control requirements.
• Develop and maintain effective working relationships with CPS staff, Child Welfare boards, the public, and legal, medical, educational, and other community resources.
• Make casework decisions regarding removal and placement of children and work with county and district attorneys on legal measures in CPS cases.
• Ensure cases are transferred to FBSS in accordance with policy; attend case staffings and recommend next steps.
• Assist staff in determining child safety related to parental child safety placements and family reunification, and ensure decisions are documented thoroughly and concisely.
• Ensure safety plans are individualized and address immediate child safety, and that service plans address treatment or services to enhance protective capacities.
• Promote, monitor, and ensure respect for cultural diversity.
• Attend work regularly in accordance with agency leave policy.
• Perform other duties as assigned and required to maintain unit operations.

Benefits

• 100% paid health insurance for the employee and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save through 401(k) and 457 plans.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance at rates described as lower than most private plans.
• Flexible spending accounts for health and dependent care.
• Employee discounts on gym memberships, electronics, and entertainment.
• Possible eligibility for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager