CPS/FAR Social Service Supervisor 5 (SSS5) - Spokane North

State of Washington•Spokane County – Spokane, WA

6d•Hybrid

About The Position

The Department of Children, Youth, and Families is hiring a CPS/FAR Social Service Supervisor 5 for its Spokane North office. The role supervises and mentors Social Service Specialists, supports staff transitioning from formal training to field work, and completes child welfare casework. Work is hybrid and includes in-person, telework, and field work. Required duties include visits in unregulated environments, such as private residences, to investigate allegations of abuse or neglect and assess the safety of vulnerable children. The position receives 10% assignment pay in addition to the base salary. The supervisor provides quality assurance and coaching, supports accurate case documentation and decisions, and oversees application of the child safety framework. The position also reviews referrals, letters, court reports, and assessments; helps staff and families establish case goals and identify services; initiates payments for placements and services; coordinates office coverage; and attends and testifies in Superior Court. The position requires qualifying education and paid social service experience, including at least one year assessing risk and child safety and providing direct family-centered practice services. A valid driver’s license and at least two years of driving experience are required. The incumbent must complete required formal training within one year of appointment. The position is in the supervisory bargaining unit represented by the Washington Federation of State Employees.

Requirements

Eight years of paid social service experience and 30 semester or 45 quarter credits in a Social Services discipline; OR a qualifying master’s degree and three years of paid social service experience in planning, administering, developing, or delivering public child welfare, social, health, or chemical dependency treatment programs; OR a qualifying bachelor’s degree and four years of such paid social service experience; OR one year of experience as a Social Service Specialist 4; OR two years of experience as a Social Service Specialist 3.
Paid social service experience must include at least one year assessing risk and safety to children and providing direct family-centered practice services.
Ability to take action to learn and grow and to meet the needs of others.
Minimum of two years of driving experience and a valid driver’s license.
Successfully complete formal training courses required by law, policy, and regional requirements within one year of appointment.
Degrees must be from an appropriately accredited college or university; foreign degrees require equivalency verification from a NACES-approved organization.
Submit college or university transcripts (unofficial copies accepted for application), a cover letter, and a resume.
Complete a background check, including criminal history, before hire.
Provide proof of identity and authorization to work in the United States on the first day of employment.

Nice To Haves

Prior public child welfare experience.
Completed Master’s Degree in Social Work.
Previous case management experience working with children and families.
Current knowledge of Washington State laws, rules, and policies governing child protective and child welfare services.
Experience implementing risk assessment using the preferred risk assessment model and child safety framework.
Experience using FAMLINK and maintaining FAMLINK documentation.

Responsibilities

Supervise and mentor a unit of Social Service Specialists while completing child welfare casework.
Manage and support Social Service Specialists in formal training plans as they transition to field work.
Conduct quality assurance on staff documentation, assessments, reports, case management, and payment initiation.
Ensure staff document case activities and gathered information in case files and the FAMLINK electronic record.
Provide mentoring, coaching, counseling, consultation, on-the-job training, and feedback.
Prepare written staff performance evaluations using the Performance Evaluation system.
Consult with administrators and human resources regarding corrective or disciplinary action.
Train new and existing staff to gather and organize accurate, complete information and make case decisions.
Keep staff informed about policies, rules, and regulations affecting their work and the children and families they serve.
Provide consultation and oversight to ensure accurate application of the child safety framework.
Review and revise service referrals, letters, court reports, and assessments.
Review activities with parents and relatives to establish case goals and identify family services.
Initiate payments in FAMLINK for child placement and child and family services.
Coordinate with other supervisors to ensure appropriate office coverage.
Participate in supervisory, administrative, and individual meetings and conferences.
Attend and testify in Superior Court.
Perform visits in unregulated environments, including private residences, to investigate allegations of abuse or neglect and assess child safety.