CFWS/FVS Social Service Supervisor 5 (SSS5) - Spokane North

State of Washington•Spokane County – Spokane, WA

5d•Hybrid

About The Position

The Department of Children, Youth, and Families is hiring a Child and Family Welfare Services (CFWS), Family Voluntary Services (FVS) Social Service Supervisor 5 for its Spokane North office. The position supervises and mentors Social Service Specialists while also completing child welfare casework. The supervisor supports staff development and field-work transitions, promotes accurate documentation and case decisions, and helps ensure appropriate application of the child safety framework. Work is hybrid and includes in-person, telework, and field work. Required duties include visits in unregulated environments, such as private residences, to investigate allegations of abuse or neglect and assess the safety of vulnerable children. The position receives 10% assignment pay in addition to the regular base salary. The role includes coaching, consultation, training, quality assurance, performance evaluation, and coordination with administrators, human resources, and other supervisors. The supervisor reviews case materials and service referrals, supports families in establishing case goals and identifying services, initiates payments through FAMLINK, and attends and testifies in Superior Court.

Requirements

One of the following qualification pathways: eight years of paid social service experience and 30 semester or 45 quarter credits in a Social Services discipline; a qualifying master's degree and three years of paid social service experience in planning, administering, developing, or delivering public child welfare, social, health, or chemical dependency treatment programs; a qualifying bachelor's degree and four years of such paid social service experience; one year of experience as a Social Service Specialist 4 (SSS4); or two years of experience as a Social Service Specialist 3 (SSS3).
Paid social service experience must include at least one year assessing risk and safety to children and providing direct family-centered practice services.
Ability to take action to learn and grow.
Ability to take action to meet the needs of others.
Minimum of two years of driving experience and a valid driver's license.
Successfully complete formal training courses required by law, policy, and regional requirements within one year of appointment.
Degrees must be from an accredited college or university recognized by the U.S. Department of Education and CHEA, or be a foreign equivalent verified by a NACES-approved organization; foreign equivalency certification must be attached for degrees earned outside the United States.
A two-year master's degree in a listed field that included a practicum may substitute for one year of paid social service experience.

Nice To Haves

Prior public child welfare experience.
Completed Master's Degree in Social Work.
Previous case management experience working with children and families.
Current knowledge of applicable Washington State laws, rules, and policies for child protective and child welfare services.
Experience implementing risk assessment using the preferred risk assessment model and child safety framework.
Experience using FAMLINK and maintaining FAMLINK documentation.

Responsibilities

Supervise and mentor a unit of Social Service Specialists and complete child welfare casework.
Manage and support Social Service Specialists in formal training plans as they transition to field work.
Perform quality assurance on staff documentation, assessments, reports, case management, and payment initiation.
Ensure staff document case activities and information in case files and the FAMLINK electronic record.
Provide mentoring, coaching, counseling, consultation, on-the-job training, and feedback.
Prepare written staff performance evaluations using the Performance Evaluation system.
Consult with administrators and human resources regarding corrective or disciplinary action.
Train new and existing staff to gather and organize accurate, complete information and make case decisions.
Keep staff informed of policies, rules, and regulations affecting their work and the children and families they serve.
Provide consultation and oversight to ensure accurate application of the child safety framework.
Review and revise service referrals, letters, court reports, and assessments.
Review activities with parents and relatives to establish case goals and identify family services.
Initiate payments in FAMLINK for child placement and child and family services.
Coordinate with other supervisors to ensure appropriate office coverage.
Participate in supervisory, administrative, and individual meetings and conferences.
Attend and testify in Superior Court.
Perform visits in unregulated environments, including private residences, to investigate abuse or neglect allegations and assess child safety.