Courtroom Technology Assistant (#762)

Maine Judicial Branch•Presque Isle, ME

1d•$24 - $32•Onsite

About The Position

The State of Maine Judicial Branch is seeking a motivated Courtroom Technology Assistant to join their team. This position provides and performs a variety of services associated with the use of technology in courtroom operations. Responsibilities include recording, monitoring, and logging court proceedings, operating video and sound equipment, assistive listening devices, and computer systems. The role also involves testing, care, maintenance, and inventory of technology equipment. Excellent customer service skills are essential due to extensive contact with the public and court personnel. Office responsibilities require extensive use of various courtroom equipment, computer systems, and recording systems, along with knowledge of basic office procedures. Travel is required for this position.

Requirements

Graduation from high school (or GED).
Two years of clerical experience in a Clerk’s Office, or comparable work preferred.
Experience with technologies used in courtrooms preferred.
Ability to operate and maintain various courtroom technologies, such as electronic recording, courtroom sound systems, assistive listening devices, computers, television monitors, DVD and DHS, interactive video systems, and other related courtroom technology.
Ability to learn detailed computer applications, including recording software.
Ability to understand and work with networked computers, and to pull audio from a network.
Accurately keyboard or type, not less than, 45 words per minute.
Ability to interact effectively with the public, supervisors, other court staff, judicial officers, and attorneys, in a variety of situations and circumstances, while maintaining excellent customer service skills.
Ability to understand court procedures/process, legal documents, laws, and legal factors pertaining to the court system.
Ability to understand and follow administrative and clerical procedures governing Clerks’ Offices, including the Clerk’s Manual, as well as Judicial Branch policies and procedures.
Ability to maintain confidentiality of sensitive Judicial Branch information.
Ability to complete work with accurate attention to detail.
Ability to communicate clearly and effectively in oral and written form.
Ability to work independently and follow oral and written instructions.
Ability to travel to courts throughout the state
Ability to work effectively in a public courtroom setting.
Knowledge of English grammar, spelling, and punctuation.

Nice To Haves

Two years of clerical experience in a Clerk’s Office, or comparable work preferred.
Experience with technologies used in courtrooms preferred.

Responsibilities

Operates various equipment used in the courtroom including: For The Record®(FTR) digital software system, analog electronic recording systems; courtroom sound systems; assistive listening devices; video monitors; DVD and VHS player/recorder units; interactive video conferencing systems; MAC and PC systems; and other courtroom related technology.
Troubleshoots basic hardware and software issues, and makes referrals for resolution of problems and/or repairs.
Works with service contractor to resolve issues.
Ensures that equipment is operating properly and arranges for maintenance, as necessary.
Arranges for ongoing, basic, preventative maintenance on recording equipment.
Checks microphones, cabling, recording heads, monitors recording of court testimony, determines and directs changes in microphone positions, adjusts volume and other controls for all equipment.
Controls microphone levels to ensure proper recording during different situations that occur during the proceedings, such as bench conferences, and conferences in the judge's chambers.
Determines and directs changes in microphone and speaker position for optimum recording quality.
Creates detailed log notes, plays back recorded court proceedings, may mark exhibits/swear in witnesses, as needed, and prepares material requested by the Court.
Produces and assesses original/duplicate recordings of court proceedings.
Carefully reviews recordings for optimum recording quality and maintains relevant lists for quality control.
Prepares and reviews audio assessments of original/duplicate recordings to identify problems and develop solutions for optimum recording quality.
Assists in the development of quality control procedures for recording court proceedings.
Conducts equipment inventories as assigned.
Provides staff training and develops training materials/checklists.
Forwards transcript orders and relevant materials to OTO to assist with transcription.
May provide transcript cost estimates.
Prepares reports, memoranda, and other court related documents as instructed.
Travels to courts as assigned.
Provides administrative support, when assigned.
Performs related duties, as assigned.
Provides excellent customer service.
Communicates and interacts effectively in person, over the telephone, and in writing with the public, judicial officers, court staff, attorneys, and other state, local, county, and federal agencies concerning matters before the Court.
Performs courtroom duties as required by the judge/justice, including the jury selection process.
Upon the approval of the Manager of the Office of Transcript Operations, may perform work typically assigned to court clerks.
Performs other duties as required.