Courtesy Officer

BOXER PROPERTY MANAGEMENT CORP•Houston, TX
•Onsite

About The Position

The Courtesy Officer plays an essential role in maintaining a safe, secure, and welcoming environment within a commercial office or mixed-use property. As a front-line presence, the position supports daily operations through security monitoring, customer service, and emergency response while helping protect people, property, and the overall tenant experience.

Requirements

  • High school diploma or equivalent required.
  • Strong customer service and interpersonal skills.
  • Basic knowledge of security systems and emergency procedures.
  • Ability to remain calm, professional, and observant in high-pressure situations.
  • Strong attention to detail and written documentation skills.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Security training or certification preferred.
  • First Aid and CPR certification preferred.
  • Prior experience in security, customer service, or law enforcement preferred.

Responsibilities

  • Conduct routine patrols of the property.
  • Monitor security cameras and access points.
  • Greet visitors and assist tenants with access or inquiries.
  • Respond to security incidents, alarms, and emergencies.
  • Escort vendors and unlock authorized areas as needed.
  • Document incidents, patrols, and observations.
  • Coordinate with property management and emergency responders.
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