Courtesy Clerk

Hy-Vee, Inc.•Blue Springs, MO

About The Position

Courtesy Clerks support the Hy-Vee customer experience by assisting customers from the register to their cars and helping keep the store clean, stocked, and welcoming. The role involves packaging purchases, helping customers, maintaining store areas, and assisting wherever needed. Courtesy Clerks stay active throughout the store and surrounding exterior areas and receive training for the role.

Requirements

  • Ability to follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
  • Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Ability to work effectively as part of a team.
  • No education or experience requirements; training is provided.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, friendly customer service and greet customers.
  • Package purchases and assist customers in transporting them to their vehicles or other transportation.
  • Bring carts in from the parking lot and cart corrals.
  • Clean registers, restrooms, the break room, and backroom; sweep and mop floors as needed.
  • Clean the can redemption area and empty recycling bins where applicable.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
  • Pull products forward on shelves to maintain a full, organized appearance.
  • Check product prices as needed.
  • Maintain front-end supplies, including bags and receipt paper.
  • Help train new courtesy clerks.
  • Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
  • Shovel, salt, and sand walkways as needed.
  • Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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