Courtesy Clerk

Brookshire's•Sulphur Springs, TX

18d•Onsite

About The Position

The Courtesy Clerk helps maintain store conditions according to Company standards while providing customer service. The role includes bagging and transporting groceries, locating products, conducting price verifications, and performing other customer-service duties. The Courtesy Clerk helps maintain a safe, clean, and sanitary shopping environment and works in a retail store, with frequent exposure to outdoor temperatures and weather.

Requirements

Typically involves on-the-job training.
Must be at least 16 years of age.
Must be at least 21 years of age to drive for Company business under the BGC Business Driver Policy.
Remain courteous with customers at all times.
Communicate effectively in written and verbal form with customers and partners.
Ability to multitask and work in a fast-paced environment.
Ability to work flexible schedules, including nights, weekends, and holidays.
Be attentive to potential hazards and respond or report them as described.

Responsibilities

Bag groceries appropriately by grouping like items, limiting bag weight, preventing food cross-contamination, and ensuring customers receive all purchased items.
Collect shopping carts and place them in the cart corral.
Keep the parking lot free of trash and debris and communicate incidents, actions, or concerns on store premises to management.
Stock, clean, and maintain the presentation of front-end racks, drink coolers, and cleaning supply stations.
Promote product sales through active customer engagement.
Handle objects carefully to avoid damage to products or property.
Clean the breakroom and restroom and face products according to Company guidelines.
Greet customers, answer questions, and bag and transport groceries to customers’ vehicles while maintaining a friendly, customer-service-oriented attitude.
Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
Comply with all Company policies and procedures.
Identify potential hazards, remedy them or place appropriate warning signs or devices as soon as reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.
Attend work as required.