Courtesy Clerk/Grocery Bagger

Kroger•College Park, GA

12d

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. This role supports customers and store operations by bagging groceries, maintaining cleanliness, assisting with merchandise and carts, and reinforcing safety and food-safety practices. Applicants may be contacted if a position becomes available that aligns with their qualifications and organizational priorities.

Requirements

Customer service skills.
Effective communication skills.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, aiming for at least five items per bag while preventing damage.
Use best practices when bagging items in reusable, plastic, and paper bags.
Assist with removing customers' merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their cars.
Perform basic shelf conditioning.
Inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills and collect and pick up trash inside the store and in the parking lot.
Clean all areas inside and outside the store.
Handle and assemble seasonal merchandise.
Understand the store layout, locate products, and conduct price checks for cashiers.
Comply with safety procedures, reinforce safety programs, and notify store management of unsafe conditions, accidents, or issues.
Follow food safety regulations and guidelines.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Help customers feel welcome, important, and appreciated by answering questions about products in the department and throughout the store.
Follow applicable local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information with honesty and integrity.
Follow directions and seek assistance as necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.